Discussion:Client representation services

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Discussion Forum Index --> Business Growth Community --> Client representation services

Brock And Associates (talk|edits) said:

23 June 2009
Hi all,


I am looking for some information on some good CPE course on client representation before the IRS. I am studying for the SEE exam and understand the basics but I don't think I know enough about the process, tricks of the trade, how things really work, etc. to take my show on the road and start representing clients.


Can someone point me to a good CPE course that extends the knowledge? I don't have, nor will I have, the ability to stop my current job to go to work for someone who specializes in these cases (although I would like to).


Thanks,

Michael

Kevinh5 (talk|edits) said:

23 June 2009
NAEA's NTPI is hands down, the best

Brock And Associates (talk|edits) said:

23 June 2009
Thanks Kevin5h....kind of steep but when I complete this test I will take a look at it....


Michael

Kevinh5 (talk|edits) said:

23 June 2009
once you pass the test I'll let you in on a secret: You can apply for a scholarship to go to Level 1 for free (you pay your travel and hotel). You have to write a good scholarship app and explain how adding representation services will help you grow your business, better serve your clients, and promote the EA name. (you probably won't get the scholarship if you don't write about all three.)

I then guarantee you this: once you apply what you have learned from Level 1, you will be able to afford levels 2 and 3 (and then the graduate level, like I did).

I was the recipient of such a scholarship around 1992

now I donate to the NAEA scholarship fund to help others

Brock And Associates (talk|edits) said:

23 June 2009
Kevin,


That sounds great, thanks as always for the great advice. I can't say that I will be able to afford this expensive of CPE going forward (being part time) however, for something as important as client representation, I will definitely do this.


I can't thank you enough, I really appreciate it.


Michael

Wonder Woman USA (talk|edits) said:

24 June 2009
Another good source of representation info is Bob Mackenzie, who normally offers several sessions at the Californis Society of Enrolled Agents' "Super Seminar" in May of each year. Take a look [1] for the classes he offered in 2009.

Agham12 (talk|edits) said:

24 June 2009
There are CPEs from ASPTS. Go to astps.org to find out more.

Brock And Associates (talk|edits) said:

24 June 2009
Thanks all, I will keep them all in mind.


Michael

NMexEA (talk|edits) said:

24 June 2009
That really IS good advice. I wonder if they'd take an old lawyer?

CrowJD (talk|edits) said:

25 June 2009
"to take my show on the road and start representing clients."

I hope the business is there for you when you get done.

After reading the recent post on the main page (not the first post we've had on the subject), I would not be totally surprised if Congress just scrapped the OIC program altogether, at some point.

I am not saying that OIC's are the only thing you could do, but this whole area of practice is being ruined by it's own "success".

There is another very important question: how much legitimate business is there, really?

Remember, many of these boilerroom operations don't care if someone has a legit. chance in getting an OIC accepted. In other words, these are not viable clients they are dealing with to begin with, they are instead merely "available suckers".

Kevinh5 (talk|edits) said:

25 June 2009
an OIC is just one possible solution to an IRS collection issue. Besides needing representation for collection, there are always audits and appeals. Although not strictly representation, there are also non-filer people who need lots of help.

Brock And Associates (talk|edits) said:

25 June 2009
CrowJD brings up a good point, while studying I keep the TV on and had to laugh when I saw the IRS representation firms advertising about how they settled an OIC (they didn't call it that on TV but I knew what they were talking about) for 1 & 1/2 cents on the dollar. Yokay.


I would think that valid OIC cases would be few and far between, honestly. Not cases attempted by unscrupulous firms but cases that qualify for the program and are ultimately successful. But then the question is begged that if the person is OIC qualified, how in the world do they afford our representation fees?


Perhaps Kevin and others that have significant representation businesses could take a few minutes to sort of describe a day in the life of an EA doing representation services. What services do you perform most, what are the most profitable for the time expended, what are the easiest to sell, where is the greatest opportunity to help your clients, etc? I had those very same questions because while the EA exam prepares you to talk a lot about what you know, putting the rubber to the road--so to speak--and actually representing someone is over the horizon somewhere. Without specific training and mentoring (wink wink Kevin5h) I wouldn't disadvantage a client by trying representation....as the old saying goes, I don't even know enough at this point to know what I don't know.


Michael

CrowJD (talk|edits) said:

25 June 2009
It never hurts to learn something new, and to try to improve yourself. My concern is that people get their hopes too high.

For instance, it seems to me that an excellent growth area would be estate and trust tax.

Though, when I see the knowledge that someone like Dennis has, I really wonder if there are enough teachers to go around to get the tax community educated to handle the business.

I know that I'm not prepared for it. And I don't see any chance at repeal in 2010, since the Country needs every revenue source it can get it's hands on.

NMexEA (talk|edits) said:

25 June 2009
Will there even be an estate tax after 2010?

Interesting point, though. The local tax law practitioners around here do estate planning almost exclusively. Business tax planning and compliance seem to go to the CPA firms.

EAs have no noticeable presence at all which might be explained by the fact that there aren't more than half a dozen in the area.

Kevinh5 (talk|edits) said:

25 June 2009
Unfortunately, 'a day in the life' requires so much flexibility. A person with a tax problem wants to talk with someone RIGHT NOW. I have found that the percentage of appointments kept drops down logarithmiclly with the passage of time. Thus 50% of appointments booked for tommorrow won't show up. 80% of apointments booked for two days from now don't show up. And don't bother making an appointment for next week.

That's why the guys on late night TV keep advertising. Someone wants to hire them NOW to solve the problem that happened TODAY (the levy that has been coming for 3 years from the SFR after 8 years of non-filing).

So then you've got to JUMP IN and work like anything TODAY to help the client, as they have already waited 19 days since the bank levy.


That is one reason why this type of work commands a premium fee. The other is because there are so few people who are actually proficient at it. You don't have time to learn once the client hires you. You've got to know where to find the answers (know the IRM). But more importantly, you've got to know basically what the answers are.

Then you've got to do a lot of handholding/babysitting (which means higher fees) in order to get all of the info from the client. Once they leave your office they think you will call off the IRS and they don't need to do anything else. They tend to forget that you asked for 3 documents by tomorrow.

CrowJD (talk|edits) said:

25 June 2009
Good analysis, Kevin.

I do agree that you will generate more immediate, substantial cash flow doing representation than anything else. If you are good at it.

On the other hand, it concerns me that everyone is gravitating to this area, which will ultimately lower fees (maybe substantially lower them).

Kevinh5 (talk|edits) said:

25 June 2009
many are called, but few are chosen

Brock And Associates (talk|edits) said:

25 June 2009
That is the Marine's motto Kevin5h! :D


Of my anticipated CPE training, I will spend the bulk of my money on learning this trade. I like taking complex situations and boiling them down to the nuts and bolts of the issues. I also like helping clients who have serious problems to work through them. I look forward to getting involved in this.


One more question...out of all of your representation work what percentage of it requires that you actually meet face to face with the IRS? I am trying to determine how much of my time will have to be away from my full-time job. I find that clients really like the evening hours I give up but I am sure the IRS does not. I would think that the bulk of your work for clients is done via mail and phone calls?


Michael

Kevinh5 (talk|edits) said:

25 June 2009
less than 25% is face to face with the IRS

but 96% of time discussing things with clients is face to face

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