To join in on this discussion, you must first log in.

Discussion:People are getting crabby

From TaxAlmanac, A Free Online Resource for Tax Professionals
Note: You are using this website at your own risk, subject to our Disclaimer and Website Use and Contribution Terms.

From TaxAlmanac

Jump to: navigation, search

Discussion Forum Index --> General Chat --> People are getting crabby


Woodstock (talk|edits) said:

24 March 2007
That's it - that's all I have to say.

Kevinh5 (talk|edits) said:

24 March 2007
You're lucky there's no question in there. Just a factual statement.

Kevinh5 (talk|edits) said:

24 March 2007
By the way, hope you're doing well.

Woodstock (talk|edits) said:

24 March 2007
thank you, I am splendid. (grin on face)

Laticiaw (talk|edits) said:

24 March 2007
they were crabby a month ago when they realized that they couldn't deduct their home office epenses dollar for dollar while doing home renovations...

PVVCPA (talk|edits) said:

March 24, 2007
Think they're bad now. Wait until the calendar moves to April. Then all the freaks come out.

"I did good this year. I brought my stuff in (big box of crap) before April 15th (April 13th). So I won't have to go on extension the year, right?"

JAD (talk|edits) said:

24 March 2007
You seem pretty certain that your clients wouldn't ever stumble onto this page.

Laticiaw (talk|edits) said:

24 March 2007
That's why we aren't naming names JAD...

Death&Taxes (talk|edits) said:

24 March 2007
Let them stumble in here. We oughta have a client trade, like in baseball.

Bottom Line (talk|edits) said:

24 March 2007
It's the phone calls that drive me nuts. What part of I'll call you when it's done, do they not understand!

PVVCPA (talk|edits) said:

March 24, 2007
Great idea, DT. I'll trade you:
  • 2 big-box-of-crap clients, and
  • 1 I-sold-all-of-my-espp's-this-year-and-this-1099-whatever-form-here-should-have-all-the-info-you-need client

For

  • 2 let-me-stare-at-the-ceiling-for-my-rental-deductions clients, and
  • 1 use-same-number-as-last-year-for-my-mortgage-interest client.

JAD (talk|edits) said:

24 March 2007
Laticiaw, I think my clients would recognize me and would recognize themselves.

Kevinh5 (talk|edits) said:

24 March 2007
You're giving your clients too much credit, JAD, are you sure they would recognize themselves?

PVVCPA (talk|edits) said:

March 24, 2007
I have no fear. At most, 2 of my clients...No! Make that 1 of my clients would be interested in this website. And they would probably be laughing at my comments, because they know it's not them I'm talking about.

JAD (talk|edits) said:

24 March 2007
No of course I'm not sure. My practice is very small, and it's a very smart and pretty high maintenance group. (And yes, I think that each and every one knows that I think he/she's high maintenance. As am I.) I think someone could recognize my initials, click to confirm first name, and then it's not a far jump to realize that he/she is the person I'm complaining about...if I were complaining, which I'm not. Yet.

JR1 (talk|edits) said:

March 25, 2007
I find that they're just late this year. Behind last year's pace quite a bit...

Bottom Line (talk|edits) said:

25 March 2007
I'm getting crabby too

PVVCPA (talk|edits) said:

March 25, 2007
I agree with BL. My clients are fine. It's me. I punished my daughter yesterday because she decided she wanted cereal after I had toasted & buttered Eggos.

Mikelim (talk|edits) said:

25 March 2007
Yes...I too have reached the point where my patience level for stupid questions is at zero. I occassionally tack on a "PIA" fee for especially troublesome clients who take up too much of my time.

"PIA" = Pain in A**. Rate goes up expotentially after 2nd 30 minute phone call to explain stuff I explained yesterday.

Death&Taxes (talk|edits) said:

25 March 2007
I live for this time: the smell of napalm in the morning, God I love it. But PVV, I have this a-hole in Hong Kong who sends me figures showing he lost 80K on some new business selling modern Muzak to restaurants, wants to deduct his clothes etc etc and claim his boy toy friend as his dependent. And I will throw in four used Toner cartridges, 6 open Fedex Paks, and one Priority mail that this woman has taped some thoroughly it would challenge Houdini to free himself from inside, let alone her W-2s, 1099s and twenty pages summarizing it all. Maybe you can get it open before the deadline but it has defeated all forces here.

PVVCPA (talk|edits) said:

March 25, 2007
I'm sure JR1 has a weapon that will work on it.

DT is right. These are the times that give us all the good campfire stories for our friends & family that are remotely interested in our careers.

Bottom Line (talk|edits) said:

25 March 2007
Unfortunately I think the general public wouldn't get it.

JAD (talk|edits) said:

25 March 2007
"I live for this time: the smell of napalm in the morning"

Oh that is funny, thank you!

Here's the good news: did you all see the headline on Yahoo? Chocolate is very very very healthy, very good for you. This is a good coping strategy, instant gratification, and now very healthy.

Laticiaw (talk|edits) said:

25 March 2007
JAD...do what I do -- I put very vague info in --- enough so that any of my clients that are remotly curious wouldn't know who the heck I am...again, I don't think most of them really care as long as they don't get a communication from IRS in any way shape or form...

Moneric (talk|edits) said:

25 March 2007
unnecessary noise is getting to me & I also need my eyes checked (really - I think I need bifocals) so, yes I am crabby

Bottom Line (talk|edits) said:

25 March 2007
Every year my eye doc fusses at me about spending too much time in front of the computer. Finally she's starting to understand that I need to eat. I think she's getting this from many of her patients.

JAD (talk|edits) said:

25 March 2007
"I don't think most of them really care as long as they don't get a communication from IRS in any way shape or form"

You know that is absolutely the truth. I am being too hypersensitive.

Death&Taxes (talk|edits) said:

25 March 2007
On the day after tax season ends, I am like Columbus on October 13th. No new world to discover.

Deback (talk|edits) said:

March 25, 2007
The day after tax season ends is my favorite day of the year, but I'm always too much of a zombie to enjoy it. (It might help if I would just go upstairs and go to bed on the night of the 14th, instead of spending all night playing Keno. I swear I'm going to try to do that this year.)

Moneric (talk|edits) said:

25 March 2007
If it rains the day after tax season - I will finally have a clean house. If its nice, I will repair the winters damaage to the yard & wash my car. Scary that I look forward to this for "fun".

Woodstock (talk|edits) said:

25 March 2007
DT - That is brilliant - may I use that? I am getting crabby too. The only good news is that I lost my Tax Season 10# - actually 12 this year. The biggest reason I am getting crabby is that two of my staff (new this season) are having a difficult time with the crabby clients. They don't get "service with a smile NO MATTER WHAT". What I find is that even if a client is being a big jerkola, so long as I don't lose my cool, they usually realize later how offensive they were and call me to apologize. It has happened more than a couple of times. I refuse to be a bad guy! Only 24 more days to go - thank you tax gods.

Death&Taxes (talk|edits) said:

25 March 2007
Elizabeth, I think I paraphrased someone, and I suspect it was Dostoyevsky for some reason, but you can use it.

I have this touchy-feely client who gets right in your face to talk to you, put her hands on your arms, punches your shoulder and talks loudly. She now lives in the Caribbean and mails the stuff, thank god. The next to last year I saw her I realized 70% of the way through a complicated schedule that I had to start again because I could not think. I excused myself, went out in the hallway to my receptionist's desk and kicked the wall so hard a painting fell off. "Don't you feel better now?" btw, the client's chosen name for herself is 'Bunny.'

JAD (talk|edits) said:

25 March 2007
Bunny. Who the heck would call herself Bunny? Don't people have any self respect?

I am absolutely sick over the maneuverings of a little old lady client who was being too smart, screwed things up, and I think is going to owe a lot of money in unnecessary taxes. Over the years I have constantly had to hold her back from playing fast and free with the laws, and now she really messed things up. One time she kept pushing and pushing and pushing, and I finally said, you know, part of my job is to keep you out of jail. She backed off. But this time she didn't check in first. I don't think what she did is fixable. Did she think I wouldn't notice? I'm seriously sick about it.

Death&Taxes (talk|edits) said:

25 March 2007
Hell's Tax Grannies, Huh Jessica?

Bunny is really Francoise......she is the one with 34-40 PTPs, some in her name and some in joint names. I could never figure out if a loss in joint name offset a gain in her name on the same one, and this does happen when buying during the year....or if on sale of her account, does possession of same investment in joint name prevent me using the losses on her PTP.

JAD (talk|edits) said:

25 March 2007
If sexy is what she is trying to be, don't you think Francoise is more of that than Bunny? Bunny sounds like something my daughter would have named a stuffed animal.....3 years ago when she was 5.

Yes. Hell's Tax Grannies. Honestly. You're pretty funny. And so I just looked up your picture. Really sorry about the loss of Farfel, that must hurt.

Death&Taxes (talk|edits) said:

25 March 2007
Farfel had that wonderful way of letting tax clients know what really is important when they came here to my house. She would give them a good crotch sniff while I would exclaim 'FARFEL.' Their reply almost always was 'she smells our cat (dog, guinea pig, goldfish, whatever)' but I would let them know Farfel was only trying to find out what they were and if they were friendly. Had they been a dog she would have growled and jumped on them to put them in their place. She was an alpha female.

She came to an IRS field audit at the client's request and the agent fell in love with her....result: no change.

RSRAGENCY (talk|edits) said:

25 March 2007
Yesterday a client came in with his "stuff" stuffed into a greasy, crumbled envelope. I quickly leafed thru and noticed the W2, of all things, was missing. IT"S IN THERE, said he. Shuffle thru again,,,,no W2. WELL< I KNOW IT WAS IN THERE. I say, please go home and check, perhaps it's on the table and you mistakenly left it out.....He goes home and calls...."IT"S NOT HERE" NOW I GUESS I'LL HAVE TO GET ANOTHER ONE.

That's fine, I say....."WELL, YOU KNOW IT'S GOING TO TAKE AT LEAST ANOTHER WEEK TO GET IT!!" (Like it's MY fault!) Calmly I say, That's fine. Just be sure I get it before April 3rd!!

LJACPA (talk|edits) said:

26 March 2007
I know most of my clients like and respect me, but it's the ones who will never appreciate what I do (and how cheap my fees are) that get to me most. It almost seems that those who make the most money are the ones who appreciate the least. Do you think that people in general have any earthly idea what it takes to prepare a return and get it out the door? I truly, truly, truly doubt it. I don't believe anyone who has not ever prepared a difficult return has a clue at how incredibly difficult this stuff is. I've been doing this for 21 years and know I know a lot, but know there's so much more that I don't know. Things that are so obscure and uncommon that take hours of research to learn once and never use again, but you have to do it. Every year about this time I start thinking about a new career. Oh, just let me be a something where I don't have think so much. This is just way too hard and I just want ONE, only ONE politician who thinks up the unbelievable tax code (and keeps changing it and making it harder) to prepare a return and see how impossible some of this stuff is to actually apply to reality. I'm going back to sleep right here in front of my computer while I start on the next return....

PVVCPA (talk|edits) said:

March 26, 2007
"Oh, just let me be a something where I don't have think so much." I would like to get this made into a bumper sticker.

LJA, I forget who said this in another post a few weeks ago. Those unappreciative clients are the ones that you should be making the larger profits on. Don't despise them, just bill them. They are already unappreciative, so increase their fees.

It's those other clients that you should despise. The ones that bring in some food for you at their appt or send you the Thank You card after you have finished their returns. Those are the unprofitable ones. The ones that you are still billing the same fee that you were billing when you only had 5 clients. (In case any of my clients happen to stumble across this. This last paragraph is a joke. I love those Pork Buns that you bring me every year. And thank you for the cards and the prayers for my niece.)

Peteo2662 (talk|edits) said:

26 March 2007
I love the client that asks what are you allowed to take before the IRS looks at it? or the Independant Sales rep that says that is not schedule C income because it was a "Bonus". The Cash basis lawyer that tries to us his Client Trust account as a deferred income account is always fun also.

PVVCPA (talk|edits) said:

March 26, 2007
Change the lawyer's method of accounting to Completed Contracts

Death&Taxes (talk|edits) said:

26 March 2007
Then there were the Limo Services: method of accounting: CASH and that means all green stuff

AHH (talk|edits) said:

26 March 2007
I've avoided this particular thread all day cause I did not want to admit that I, too, am getting a little crabby. Clients love, and anticipate, my "happy, so glad to see you, can't wait to help you, you're my favorite client, SMILE." I am so mentally and physically burnt out right now that I could care less if not another client walks in that door.......except the one's who need to pay me. No...wait.....I am NOT tired, I am happy to still be here and happy to have more clients coming in. See what a little pep talk with oneself will do Image:smile.jpg Afterall I'm not only an accountant, I'm also a therapist and a medical doctor....so my clients think.....I have to hear ALL their problems, current and past....cousin Billy Bob and Aunt Mildred's too!!!!!

Laticiaw (talk|edits) said:

26 March 2007
Try this client -- no checkbook -- except for his mother's personal checking account...and that only for a few checks the rest paid in cash with no accounting system whatsoever. No tracking of loan payments...and I am working on a previous years tax return and not 2006 because he didn't think that it was necessary to file until IRS decided that he owed them money and he tried to go bankrupt (which is when he came to us -- so I'm trying to make sense of everything and make sure that he has enough money sources (be they 1099 Misc from his Schedule C's or loans) to justify the expenses that he has...FUN FUN FUN!!!! Yes, I'm crabby, but feeling better since I found my glasses -- no headach after staring at the screen for 10 hours straight.

Death&Taxes (talk|edits) said:

26 March 2007
What is worse, Laticia, is that you are confronting this stinking pile for your boss, not yourself. Or maybe that makes it better. After all, you can always leave (Someday Sir, all this will be yours)

To join in on this discussion, you must first log in.
Personal tools