Discussion:Need phone number

From TaxAlmanac, A Free Online Resource for Tax Professionals
Note: You are using this website at your own risk, subject to our Disclaimer and Website Use and Contribution Terms.

From TaxAlmanac

Jump to: navigation, search

Discussion Forum Index --> Business Growth Community --> Need phone number


Link1time (talk|edits) said:

17 February 2006
Does anyone have the number for the Practioner's Hotline. I have a client that filed a form 5329 in April, 2005 asking for abatement of penalities and never heard a word. Called 800 829-1040 and the person I talked to said my client should have received some kind of notice within 30 days. He suggested I re-file so we did 12/05 and still haven't heard a word. Think its time to head in another direction.

If anyone had a number or suggestions, would greatly appreciate it.

CTurner555 (talk|edits) said:

18 February 2006
Practitioner Priority Service ®

Practitioner Priority Service—your first point of contact

Practitioner Priority Service—your first point of contact for account-related issues. Our Practitioner Priority Service is a professional support line (1.866.860.4259) staffed by IRS customer service representatives specially trained to handle practitioners’ accounts questions.

Practitioner Priority Service is a toll-free, accounts-related service for all tax practitioners, nationwide. It is the practitioners’ first point of contact for assistance regarding taxpayers’ account-related issues. The hours of service are weekdays, 7:30 a.m. until 6:30 p.m. local time (with the exception of Alaska and Hawaii, which are Pacific Time).

Questions regarding client's individual tax accounts (IMF) are handled by one of three campus sites: Brookhaven, NY; Memphis, TN; and Philadelphia, PA. Questions regarding client's business accounts (BMF) are handled by two campus sites: Cincinnati, OH and Ogden, UT. Calls are routed based on an evaluation of the lowest expected wait time. Issues outside the scope of the employees’ authority are transferred or referred to the appropriate IRS functions.

Taxjn (talk|edits) said:

18 February 2006
Practitioner Contacts


Title

Telephone Number
Hours of Operation

Practitioner Priority Service

866-860-4259
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

IRS Tax Help Line for Individuals

800-829-1040
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., Local Time.

Business and Specialty Tax Line

800-829-4933
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

e-Help (Practitioners Only)

866-255-0654
 7:30 - 6:00 p.m. ET & 7:30 - 5:00 p.m. MT

Refund Hotline

800-829-1954
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.  Automated Service available after business hours.

Forms and Publications

800-829-3676
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

National Taxpayer Advocate’s Help Line

877-777-4778
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

Centralized Lien Payoff

800-913-6050
M-F, 8:00am – 11:00pm ET

Centralized Bankruptcy

800-913-9358
M-F 7am – 10pm ET

Telephone Device for the Deaf (TDD)

800-829-4059
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

Electronic Federal Tax Payment System

800-555-4477
24 hour operation; POC is available M-F 8:00am  - 4:30pm

Government Entities (TEGE) Help Line

877-829-5500
M-F 8:30 a.m. - 4:30 p.m. ET

Extension to File

800-829-4477
N/A

Form 706 and 709 Help Line

866-699-4083
M-F, 7:00 a.m. - 7:00 p.m. local time

Automated Collection System (Business)

800-829-3903
M-F, 8:00 a.m. - 8:00 p.m. local time.

Automated Collection System (Individual)

800-829-7650
M-F, 8:00 a.m. - 8:00 p.m. local time.

Criminal Investigation Informant Hotline

800-829-0433
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

Employer Identification Number (EIN)

800-829-4933
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

Excise Tax and Form 2290 Help Line

866-699-4096
Mon - Fri 8:00 am - 6:00 pm EST

Information Return Reporting

866-455-7438
M-F, 8:30am - 4:30pm (EST)

Terrorist Act or Combat Zone Special Hotline

866-562-5227
EFFECTIVE 1/9/2006, M-F, 8:00 a.m. - 8:00 p.m., local time.

Tdoyle (talk|edits) said:

18 February 2006
The information in the post above is very useful information that could be used by many people. It deserves to be an article on TaxAlmanac, not just included in a discussion that will soon scroll off the front topic page listing. Could someone convert this to an article?

Here's how:

  1. Copy the information above into your buffer (highlight with your mouse, then select Copy from your browser's Edit pulldown menu)
  2. Type the name of the article in the search box on the left of the screen - an appropriate title here might be "Practitioner Contacts" - then hit enter or press the Go button.
  3. A search results page will be displayed. Select the Create a new article with the title Practitioner Contacts link.
  4. Paste the contents into that screen (click in the edit box, then select Edit-Paste from the pulldown menu)
  5. Select Save Page.

Once added as an article to the site, it will be incorporated into the appropriate menus so that others can easily find it.

Is anyone up for helping out here?

Thank you!

- Tim Doyle, TaxAlmanac Moderator 10:56, 18 February 2006 (CST)

Tdoyle (talk|edits) said:

18 February 2006
Special thanks to Aisha for taking the initiative to create the new article Practitioner Contacts! Great job, Aisha!

Roaringcpa (talk|edits) said:

18 October 2011
I am calling the PPS line and I have been on hold for an HOUR!! Any suggestions on what hours are best to call? And this is one of those non-billable calls....

Lisaw (talk|edits) said:

19 October 2011
I feel your pain! No idea. I have nothing but bad luck calling. Usually 45 to 1 hour.

DZCPA (talk|edits) said:

19 October 2011
Call back and hit "8" spanish line. They are bilingua. A little secret when calling IRS!!!! BIG TIME SAVER.

Lisaw (talk|edits) said:

19 October 2011
DZCPA - That my be the best secret IRS tip I have ever heard! Brilliant! I will definitely be giving that a try.

DZCPA (talk|edits) said:

19 October 2011
Mucho Gracias!

BTax2010 (talk|edits) said:

October 19, 2011
Quick question...is the above information still valid? Have their been any changes to any phone numbers or hours of availability since that info was posted in 2006?

Pegatha (talk|edits) said:

19 October 2011
Available here:

http://www.irs.gov/taxpros/article/0,,id=98549,00.html

BTax2010 (talk|edits) said:

October 19, 2011
Quick question - Quick answer....thank you.

This is actually pretty significant info for me because I had been really hesitant to take on any representation work since I work full-time during the day. I really couldn't see how I could effectively work the cases, but with all of the services being available until 8pm local time I can see myself taking on 1 or 2 relatively simple cases at a time...no audits, but at least I can get myself started.

I attended NTPI Level 1 in August, and each of the speakers did give out PPS contact info, but it seemed like there was some conflicting information in terms of the time that these services were available. Also nobody gave out a comprehensive list like this one so thanks again.

Taocpa (talk|edits) said:

2011-10-20
I was going to tell you to call 867-5309 and ask for Jenny.

Tom

BTax2010 (talk|edits) said:

October 20, 2011
I am probably not as quite as advanced in years as you however even I recognize that phone number.....funny...

To join in on this discussion, you must first log in.
Personal tools