Discussion:What part of "Your're fired" don't you get?
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Discussion Forum Index --> Tax Questions --> What part of "Your're fired" don't you get?
Actionbsns (talk|edits) said: | 1 April 2008 |
| Last week I fired a client that has just been a huge PIA for two years. This morning there is a message on my machine that he is ready to bring in all the stuff so we can bring him current for the last two years and prepare the necessary tax returns. Haven't called him back yet because I'm not sure what exactly to say. Maybe something like, I don't really know. Any suggestions? | |
Chris2lane (talk|edits) said: | 1 April 2008 |
| Huge retainer to deal with the aggravation. | |
| 1 April 2008 | |
| Stick to your guns if you really don't want him. Otherwise figure out what you think is an exorbitant fee and double (or triple) it. That way if you do let him back at least it'll be worth your trouble. Would definitely at this point tell him he'll be on extension either way. Good Luck! | |
Rgtaxservice (talk|edits) said: | 1 April 2008 |
| Start off politely with "As per our discussion last week you may recall..."
One of my fired clients phoned a few weeks ago asking if I knew of anyone I'd recommend to him. I politely declined. I don't know anyone that I dislike that much to throw this guy to them. | |
| 1 April 2008 | |
| What they say. And paid in advance. And lay out ground rules, let them know that if they do this, $100 fee, that $150 fee.
Then, go have some Tequila | |
| 1 April 2008 | |
| Action: when you fire them, let them stay fired. They will perceive anything less than that as weakness, and then you will really be in the soup. | |
IDrinkYourMilkshake (talk|edits) said: | 1 April 2008 |
| Take their fee, cut it in half, and then DOUBLE it! | |
| 1 April 2008 | |
| I "fired" about a dozen or so really bad extension clients in February, at least I thought I had. Sent them a letter telling them if I did not have the info by April 1, I could no longer do there returns, enclosed a form 4868 for them to use, assumed they would go away. Ten of them came in today and over the weekend. Sometimes I just don't predict outcomes clearly. | |
| 1 April 2008 | |
| hey Idrinkyourmilk, is that how you figure out how much to raise prices each year? You might want to get a 9th grader to introduce you to Algebra. | |
IDrinkYourMilkshake (talk|edits) said: | 1 April 2008 |
| Kevin,
I will find one. After I'm done, I'll send him to you to teach you sarcasm. Better yet, maybe some manners. | |
CTurner555 (talk|edits) said: | 1 April 2008 |
| Every year I tell myself I will fire those PIA clients; then I cowtow to them the next year. It's now April 1, and I need to overcome my sarcasm (especially anything about the "rebate"), whoops, need those manners too, and then....tequila! | |
| April 1, 2008 | |
| WHY do some (including myself) of us have such a hard time chasing those bad apples out?
Those of you who are good at it....can you give classes this summer. I'll bring the tequila AND the blender. | |
| April 2, 2008 | |
| Action, if you really don't want the client, just say "no." I don't think it's a good idea to tell someone you aren't going to (or can't) work with them any more and then turn around the next week and say, well, it's okay if you pay me more.
Fred, do you known stock in a tequila company? | |
| April 2, 2008 | |
| Good point, Natalie.
Sorta like the old joke......we've determined what 'you' are, now we are just trying to determine the price.. | |
| 2 April 2008 | |
| It's all about the money honey. for enough cashe, even the biggest PIA client becomes my best friend.
As for the tequila. wine is fine, but liquor is quicker. lol. | |
| April 2, 2008 | |
| It's the punchline to an old joke....I think you can get the gist of it.
I'm the worst joke teller; but I remember lots of punchlines....so I laugh at odd times when something triggers the rememberence of a punch line Are you familiar with 'little johnny' jokes? | |
| April 2, 2008 | |
| Fred, you're developing a pattern here . . . women, tequila, money . . . | |
| 2 April 2008 | |
| It was Ogden Nash who wrote, "Candy is dandy, but liquor is quicker."
For some bizarre reason, this reminds me of one of my favorite all-time jokes. Belle, you might be able to remember this one: A young priest is walking in a rough part of downtown when a prostitute walks up to him and says, "Hey Father, 10 bucks for a quickie." He looks at her puzzled and keeps going. A few minutes later another prostitute comes up and says, "Hey, Father, 10 bucks for a quickie." He looks at her even more puzzled and walks away, but much faster this time. About a block later, a third prostitute spots him, walks up to him says, "Hey Father, 10 bucks for a quickie." He now breaks out in a cold sweat, his heart is racing and he runs back to his parish only a few blocks away. As he runs to the parish, the first person he sees is the Mother Superior who runs the parochial school and he stops her. She says, "Father, are you okay?" He says, "Well, I have a question to ask you." "Go ahead, Father. What is it?" she says. He asks, "What's a quickie?" She replies, "10 bucks just like it is downtown." I can't get the tequila in there Fred, sorry. Tom | |
| 2 April 2008 | |
| Natalie,
You say that like there is something wrong with that? Let's break it down. Women - Marvelous, wonderful, beautiful, creative, frustrating creatures Money - Not the be all end all, but I don't think a one of us would give our money away and try to live off the EIC Liquor - Just a nice complement to the other two. | |
| 2 April 2008 | |
| Gee, Fred, it's 7:00 in the dadgum morning! What a relief it is when I think that NO ONE would believe the stories, to read that you all deal with the same things and in the same ways! Thanks, Tom, I laughed out loud. I needed that this morning. | |
| 2 April 2008 | |
| Fstein - I agree 100% (but in my case, being a heterosexual female, substituting "men" for "women"). It's nice to see a little joie de vivre on April 2.
Taocpa - I had thought it was Dorothy Parker who wrote the liquor quote, but I see you're right on. But she still can take credit for "Men don't make passes at girls who wear glasses". | |
| 2 April 2008 | |
| I don't know. I'm kinda partial to that librarian/teacher look. <EG> | |
| April 2, 2008 | |
| Fred, why doesn't that surprise me?
Tom, had heard that one....but of course, had forgotten it. That's why folks like to tell me jokes; I never remember them until the punch line comes up. Guess that makes me a "cheap date" in the joke world. | |
| 2 April 2008 | |
| Belle, I think you lob me these softballs on purpose.
As far as my tastes, they have to be smart. Eventually we have to talk. | |
Actionbsns (talk|edits) said: | 2 April 2008 |
| I always have to laugh at how some questions deteriorate or maybe motivate is a better word into such weird directions.. I'll leave the tequila to everyone else, right now I'm trying really hard to get over some incredibly awful flu the baby shared with everyone and the little bugger only had a sniffle, we thought he was teething.
Anyway, yes, JR, this is the guy with the blown S extension, he's nearly two years past due on taxes and his books. Took a very simple approach in the disengagement letter, but I don't think he's bothered to read it. Thanks everyone for your comments, at least I'm not the only one trying to figure out how to get rid of a client you don't want. Not sure what I'm going to do about right this second. | |
| April 2, 2008 | |
| Fred, it's not so much that you like the three, but the way you put them together. | |
| 2 April 2008 | |
| I have never fired a client that stayed fired. I may have come close last fall-only time will tell. After thinking that we had finally parted ways, he started leaving me extremely long voice mails. Then, in January, he comes in and says he needs just a second. He lugs in this big back pack (why? Im not sure)and tells me that he has a new accountant. He insist on telling me why for my future benefit. The reason why is because he documented the dates of the 8 times he left me a message and I didnt return his call. Then he tells me he is going to shop for the new accountant. I have prayed ever since that he stays gone. However, its not looking good. Its April 2nd and no one has called me for a depreciation schedule. Oh well, let the voice mails begin. | |
| 2 April 2008 | |
| Action,
Natalie started it. I was being good and giving positive input <for once> and she and Belle <both have it in for me btw> started saying things knowing my resistance is futile. And, my dear, sweet, sweet Natalie, please enlighten me as to how I put these three items together. although, now that you mention it, it does make for a great combination. Belle, Belle, Belle, just want you to know I am still resisting. | |
| April 2, 2008 | |
| Fred, you are such a troublemaker! You don't really want me to answer that, do you? | |
| 2 April 2008 | |
| Now children, do I have to send you to your rooms without any supper?
Tom | |
| April 2, 2008 | |
| Glad I checked back into Fred's hell.
Action, you've got to keep your end of the deal. Where we left off, you agreed to eat one month's penalty if he brought his stuff in to file by 4/15 since the extension got missed. Now that he's ready, you've got to do it, man! Get paid first, but now it's on you. Then you can fire him. Personally, I rarely fire tax clients, I just keep raising their fees, seriously. So when they pay huge, they're not such a pain anymore.... | |
| April 2, 2008 | |
| Action, is JR talking about the same client you refer to above? | |
| April 2, 2008 | |
| Well, that would change my response. Now I'm wondering why you would fire a client that you agreed you would work with. It seems something is missing here. | |
| April 2, 2008 | |
| He doesn't WANT to work with him, but the solution to the missed extension was to offer to eat one months' penalty if the guy got his work in, figuring that that would never happen. But, crud, what do you know? It happened. Now he's faced with doing two years' worth of work for a guy he doesn't want to work with anymore. But there's really no choice now. | |
| 2 April 2008 | |
| I am so impressed that you all got back on track:) One of my employees quit today so the laughter around this was good for me:) | |
| April 2, 2008 | |
| Okay, I re-read the other post. I agree with JR, Action. If you did follow JR's recommendation, then you need to take care of this, and I think the termination letter may have been inappropriate. Just think what would happen if you didn't do the returns and word got out. You know how small this place is. Everyone knows almost everyone. It's better to deal with it and fire him later if you still want to. | |
| 3 April 2008 | |
| you mean we are actually dealing with issues here?
Natalie, yes, I would love to hear your rhetoric. <G> Belle, haven't hallucinogined since college. <EG> Do the work like JR says, but charge a tremendous, make Action so happy she jumps for joy, fee. Bring the client in, explain the work process and then show him/her the fee with the expectation that 3/4's is paid up front. | |
| April 3, 2008 | |
| Fred, you crack me up. Actually, I can't bring myself to type it here. | |
Actionbsns (talk|edits) said: | 3 April 2008 |
| I'm afraid this is more of his rhetoric. He's still not been here with the stuff, so we'll see if he actually shows up. I saw him a couple weeks ago when he wanted me to straighten out his workmen's comp because he didn't pay the bill and suddenly has a large job to do that requires a certificate of insurance. The time before that was just prior to the year end. We talked about what needs to be done, which is just one of several such conversations, he was "definitely" going to bring things in, told him he HAD to do 1099's since it's required by law, he provided nothing. I followed that meeting with a letter confirming what was needed. Nothing came then and I doubt anything will come now. We'll just have to see. | |


