Discussion:Unpaid tax fees what's our recourse

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Discussion Forum Index --> Business Growth Community --> Unpaid tax fees what's our recourse

Wkstaxprep (talk|edits) said:

16 April 2009
Hi,

I would say over the years 99% of my fees have been paid in full.

About once every 2nd or 3rd year I get a client who doesn't pay.

what is our recourse, realisticlly?

I have a $400 fee from this year that I know I'm not going to get paid (because this was my only really nasty client and i've been dealing with this client for 5 years now and client got very disrespectful this year, so I told client to kindly find a new tax professioanl for next year).

Can I take this person to small claims court for the principal of it? usually i would let it go but this one in particular got under my skin good.

here's the kicker, this client is one of only two of my clients who refused to e-file so she had her return that i signed as preparer, darnit, lol :)

if she did e-file i could of said"i'm not e-filing your return, please find a new preparer) and i wouldn't even have cared about not getting paid for the work.

this is my only complaint this year, everything else was an enjoyable tax season.

thanks for listening !! :)

Uncle Sam (talk|edits) said:

16 April 2009
We all run into these rare situations.

If you feel it's worth your time in small claims court to fight a rather small bill - go ahead.

At present I've got a client for whom I prepared his and his wife's return back in February - along with the return of one of the sons.

Client had an issue with his return where he disagreed with the result, and I knew from the beginning it was going to be sore point. But this client has been with me for about 12 years.

He picks up the returns - and says he'll get back to me. (I KNEW he was going to take my info and show another preparer - but I wasn't going to fight the guy right away).

Last week he calls me to request I e-file his son's returns - but leave his alone. Both have been on my queue for e-filing since February. I finally get the son's e-file authorization forms in time and transmit the returns.

I haven't been paid for either return yet. (I KNOW I definitely won't get paid for his/wife's return - or even part of it - that I'll just chalk up as a loss because I don't intend on seeing him again).

What I have done in prior years was to (if the client is local) actually file a small claims court action - where I did eventually get paid before the court date. Some other occasions I've sent a letter after repeated requests - notifying the client that I'm prepared to notify IRS to rescind my name as the preparer,as I haven't been paid. For a few years I did that and did get paid - but I've decided in recent years not to go that route because it really is an ineffective threat because what happens when I do get paid - renotify IRS to reactivate the paid preparer signature?

Lalva (talk|edits) said:

16 April 2009
Uncle Sam, you have said that before and I thought that it was only a threat, and you didn't send anything to the IRS. It can be an effective tactic, I would think. Don't send anything to the IRS, and if you don't get paid I would just forget about it.

Brock And Associates (talk|edits) said:

16 April 2009
I collect every penny up front as a retainer.....I figure that if a client bawks, they were planning on stiffing you anyway.


What's done is done. It seems to me--and I am not lawyer but may start a practice soon anyway 8-) --that failure to pay while turning in the work of a tax peparer with their name on it would be some sort of theft of services charge. If the client takes the return and re-types it into Turbotax or the like, not much you can do.


If you aren't a collect up front type of preparer, you could certainly demand payment before giving them the return.


Last resort, the IRS has an anonymous reporting line!  :D


Michael

Wkstaxprep (talk|edits) said:

16 April 2009
thanks for all this great input!

Brock And Associates (talk|edits) said:

16 April 2009
I will tell you one negative side effect of getting payment up front.....


If you think you are tired of client BS now, wait until you are dealing with client nonsense after being paid. Knowing their is not cheese at the end makes those late nights and repeat requests kind of frustrating!


Michael

Blrgcpa (talk|edits) said:

16 April 2009
Small claims court.

Jokadah (talk|edits) said:

16 April 2009
So Brock I'm curious how you get paid up front? How do you know what forms the return will generate or do you just charge a per return flat fee?

If clients are out of the area and I email them their returns, I tell them to return the signed 8879s along with a check in the amount of xx, as soon as I receive both I will efile their return. For those clients that pick up their returns, they don't get their return until they pay. Did have a couple of paper prior year returns and they knew that their prep fee had to be paid and then they would get their returns. So far only two bounced checks one in February and she brought me cash. The other just happened and I know she'll make the check good. I charge $50 for bounced checks, my bank does not charge me but the $50 is for my time. They have to bring me cash or certified funds and once they bounce a check the same thing. I rather a client ask me to hold a check for a couple of days then bounce a check. This year I did have a handfull of clients ask me to hold checks and because they had been with me forever and this year they were a little short I did hold them. Did not do this for everyone, told them that payment was due at time of service.

Irc162 (talk|edits) said:

16 April 2009
I have been doing this for about 30 years. I always charge a deposit up front. The amount of the deposit is the minimum charge for returns. For about 40% of my clients, it is 100% of the fee they pay. When the returns are done, the get copies along with the 8879 form and a bill for any amount due over and above the deposit. The bill and the 8879 are paper clipped together with an envelope. 90% of my clients send a check for the balance with their 8879. When folks have paid a big deposit up front, they are more inclined to get their data in; they are "invested" in the process.

The deposit amount is discussed in the engagement letter, which goes out with the tax organizer in late December. Many clients send in the deposit and engagement letter in advance of the organizer. Not only do I get paid faster, but I know who will be returning for that year.

Lalva (talk|edits) said:

17 April 2009
For a few clients this year I haven't cashed the checks until they get their federal refund, as a favor. One of them sent me a note with two checks (for 2004 and 2005) asking me to, please, deposit them in different months... and I almost cried :-(

Sad, sad, sad....

Lukepccpa (talk|edits) said:

17 April 2009
To make lemonade out of lemons.....decide if you really want to work for the client before you thump them for the bill.

Usually, if they're a PITA client that you really hope never darkens your door again, an outstanding bill is a the best way to keep them from bothering you ever again!

Unless it is a really big bill, of course.

Taxea (talk|edits) said:

17 April 2009
Anyone who takes post dated checks is foolish. If a client stiffs me on a check I require a money order or cashiers check from then on. I require a retainer for compliance work. I have also found that a letter explaining civil action if not paid within 15 days usually does the job. No return gets filed until my fee is paid.

Wkstaxprep...send a demand letter for the work you did including that your only recourse will be civil action and don't file anything until you are paid. If you don't get paid by the deadline you set, follow through with a small claims notice.

Pent-Up (talk|edits) said:

17 April 2009
Do you have a contract or an engagement letter with the client?

If so enforce it, if not you are on shaky grounds to sue.

Fsteincpa (talk|edits) said:

17 April 2009
See Taxea, I disagree. As long as the check is drawn on the same account as the direct deposit is going to, I am happy to do it for those that truly can't pay right then. I have had more referrals from these clients because of my kindness than from others.

I also have had only one clients check bounce on me and they called me before I even found out and they made good on it the next week.

I have had clients stiff me, but never for more than $200. Part of doing business. Again, if you write it off and say oh well, the rewards of not stressing over it will repay you in less doctors co-pays over the years.

For those clients that stiffed me and pissed me off then I do send the remove my name from the return letter to the client. I have only mailed one into the IRS and NYS.

Brock And Associates (talk|edits) said:

17 April 2009
Jokadah,


I meet personally with the client and I review each piece of documentation they have--sometimes more imporantly the items they DON'T have. I also walk them through the tax organizer. From there I assess their fee.


Most of my returns are limited by competition (lots of Accountants here). I generally charge around $200 for Fed and State with itemization. If it is heavy schedule D or something odd, I may add $100. For business returns on flow-through entities, I charge a minimum of $350. Anyone who brings me a shoebox, gets killed and I bury their body below my vegetable garden.


Michael

CathysOpinion (talk|edits) said:

18 April 2009
I require payment from new clients before turning over their tax return. I really push efiling and I won't efile unless I know I am getting paid.

Do I still get burned? Well yeah, an on again off again client will probably burn me. She sent me part of her stuff, I started her return, then she said she needed to go on extension because her office was going to close. I had already determined that she owed $4000 and told her so in an email. I also told her that the extension was an extension to file and that she would have to pay. She never got back to me.

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