Discussion:Problems E-Filing Today Using Lacerte
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Discussion Forum Index --> Business Growth Community --> Problems E-Filing Today Using Lacerte
| 17 April 2007 | |
| I haven't been able to e-file for a couple of hours. I use Lacerte. Is anyone else having problems trying to e-file today.
Scott | |
| 17 April 2007 | |
| Yes - I feel like I'm in the virtual waiting room trying to get Red Sox Tickets - I haven't been able to get anything through in a couple of hours - and I want OUT of here!!! I use Lacerte also... | |
| 17 April 2007 | |
| Tax season has been too long for me to waiting around to efile a couple of returns. I'm sick of this office and need to get out of here. I just keep hitting the button hoping the stupid returns will go through. | |
| 17 April 2007 | |
| Hi Mass/IRS just annouced we get to file through thursday wooo hooo bye we start eating and drinking at 1:30. | |
| 17 April 2007 | |
| But I am so DONE - I don't want an extension - all is ready to go - I jsut want it to GO...... | |
| 17 April 2007 | |
| Wes, Get back to work. You don't get to be done until Thursday. | |
| 17 April 2007 | |
| I'm getting an error code from lacert e-file saying I don't have 128 bit encryption. Started about 8:00 am MT. Anyone else getting this error message? | |
| 17 April 2007 | |
| Yep, that's the error I'm getting. Not had that error before though. | |
| 17 April 2007 | |
| I had filed a batch of extension 10 minutes prior with no problems. Just started happening. Anyone get word from Lacerte about what was happening? | |
| 17 April 2007 | |
| it just let 3 extension through - but I had about 20 others in the batch. | |
| 17 April 2007 | |
| We use lacerte and are having the same problem. Sometimes one or two will go through, sometime none. Do they know when we can hope for better? | |
| 17 April 2007 | |
| I have been having trouble efiling since last night. I am not happy with Lacerte these days! I have also had several returns not make the drain times this year and I never had that problem in the past. It is frustrating. I used to love this software! I will probably be switching next year after 10 years with them. I just can't rely on them anymore! | |
Death&Taxes (talk|edits) said: | 17 April 2007 |
| Trouble all over: Proseries is going at a crawl and just said to try later. | |
| 17 April 2007 | |
| I finally got 2 returns through in Proseries - been trying for a couple hours. | |
| 17 April 2007 | |
| Yup I finally got through with Pro Series - I am done and outta here! | |
| 17 April 2007 | |
| I have had the same problem but after a couple of trys they seem to be going through.
What I have found you have to do is : 1)If the "128bit encry. ........" blabla error msg come up is -select the client that you wanted to efile. 2) go to the efile tab at top of screen 3)select e-file support tools 4) select remove efile from quere 5) try to efile again. Repeat this process and after a couple of times it will go through. I noticed that this was a problem around the 3/15/06 corp deadline as well . It may be because Intuit serve is just being bombarded with efiles from proseries , lacerte and tt. Good luck | |
| 17 April 2007 | |
| Finally got all of them through - I out of here!!! - Happy last day to all of you!!! | |
| 18 April 2007 | |
| Time to do some accounting work I guess... System is overloaded. | |
| 18 April 2007 | |
| Count me in with you guys...been trying for 2 hours to get a couple extensions out.
Guess I'll clean my office, since I haven't seen my desk for 2 months. | |
| 18 April 2007 | |
| I've been at the office waiting and it's now 10pm. To say I'm upset is an understatement, someone will get an earfull tomorrow. Looks like I might just print out the entensions and mail them in but I have 5 efiles that have to go through. I did not go through this last year and for what we pay for Lacerte this is CRAZY. I'm taking the laptop home and I'll keep trying but I should have been gone hours ago. | |
Richard art (talk|edits) said: | 18 April 2007 |
| Wonder whether we were dumped in with the TT and TT online folks.
The 128 bit encryption error message is likely bogus. The Lacerte SW appears to generate this when their server "times out." "we're busy" is so lame (especially when address to professional preparers). "Don't wait 'til the last minute" which suggests that this fiasco is our fault (not their fault) is not just lame; it's insulting. Something has to happen. | |
| April 18, 2007 | |
| IRS won't penalize TurboTax users affected by server glitch | |
| 18 April 2007 | |
| The message at Lacerte says that we should keep transmitting and that returns will be accepted as timely returns. Mine all finally went through about 3:00 am PST. Obviously, there are still alot that have not gone through. What a cluster. | |
| 18 April 2007 | |
| IRS says they will allow E filed extensions/returns up to April 19th 11:59pm for ALL that had a problem. | |
| 18 April 2007 | |
| http://www.irs.gov/newsroom/article/0,,id=169583,00.html | |
Richard art (talk|edits) said: | 18 April 2007 |
| The IRS press release does *not* say (in so many words) that extensions are OK. It merely says penalties will not be imposed on returns. There are other timing consequences on the extension side (e.g., SEP contributions, validity of piggyback state extensions). Let's hope that extensions are OK, but we're not sure yet. | |
| April 19, 2007 | |
| Checked my e-mail when I got back to work today. I can't seem to find the apology from Intuit there. Checked their website, it's not there either. Can one of you please paste the link onto this thread? I would sure like to read it. | |
