Discussion:IRS Refund Delays for 2009 Returns
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Discussion Forum Index --> Tax Questions --> IRS Refund Delays for 2009 Returns
| 15 March 2010 | |
| A client called today (March 15th) saying she had not received her IRS refund. It should have been direct deposited on March 5th. The IRS refund hotline said the refund had been delayed until the 23rd, with no reason.
There are no reasons to expect the refund to be delayed - her tax situation is very clean - so I googled a bit. I found an unofficial discussion about an IRS processing glitch that has delayed many refunds since late February. The processing glitch apparently pushed a large number of e-filed returns into a manual review. Many affected taxpayers are getting notices saying their returns are being reviewed. In the meantime, the IRS "expected refund" date keeps getting changed and pushed later. It appeared that returns filed through many tax software companies were affected. My software company hadn't heard of this. Does anyone know anything more? | |
| 15 March 2010 | |
| I had same issue with 2 clients this week. Both were supposed to be direct deposited on March 5th but no dice. I'd like to hear more too... | |
| 16 March 2010 | |
| I have had complaints from two clients for the exact same reason. One actually received a letter saying that his return was being reviewed and the refund would be delayed. Very unfortunate for these clients who need their refunds. | |
| 16 March 2010 | |
| I just had an efile return finally accepted after 1 1/2 months of trying - the error message that rejected the return said there was an IRS processing error that they were working on. This was on a car donation. | |
| 16 March 2010 | |
| I had several delayed refunds. A couple were EIC which I know they tend to look at a little harder. | |
| 16 March 2010 | |
| Several of my e-file clients got their e-file refunds without any problems. The one that is delayed was a simple W-2, Schedule A. The only unusual item was the energy credit, which amy have triggered it. But it looks like even 1040-EZ returns are delayed.
The IRS has disbled the "Where's My Refund" page on the IRS web site, saying they are having technical difficulties now. I wonder if this has happened to returns filed by all the software companies. I use Drake, and have seen postings from people using TaxAct, plus a lot from Turbotax and the Block free file. The unofficial reasons I'm reading are that the blizzard shut down the computers and the Treasury Department, which issues refunds, so there is a backlog. Also, the plane crash in Austin disabled part of a main filing center. I don't know if these are true, but people sure need the money this year, and it would be nice to know what to expect. | |
| 16 March 2010 | |
| Several of my e-file clients got their e-file refunds without any problems. The one that is delayed was a simple W-2, Schedule A. The only unusual item was the energy credit, which amy have triggered it. But it looks like even 1040-EZ returns are delayed.
The IRS has disbled the "Where's My Refund" page on the IRS web site, saying they are having technical difficulties now. I wonder if this has happened to returns filed by all the software companies. I use Drake, and have seen postings from people using TaxAct, plus a lot from Turbotax and the Block free file. The unofficial reasons I'm reading are that the blizzard shut down the computers and the Treasury Department, which issues refunds, so there is a backlog. Also, the plane crash in Austin disabled part of a main filing center. I don't know if these are true, but people sure need the money this year, and it would be nice to know what to expect. | |
| 16 March 2010 | |
| Several of my e-file clients got their e-file refunds without any problems. The one that is delayed was a simple W-2, Schedule A. The only unusual item was the energy credit, which amy have triggered it. But it looks like even 1040-EZ returns are delayed.
The IRS has disbled the "Where's My Refund" page on the IRS web site, saying they are having technical difficulties now. I wonder if this has happened to returns filed by all the software companies. I use Drake, and have seen postings from people using TaxAct, plus a lot from Turbotax and the Block free file. The unofficial reasons I'm reading are that the blizzard shut down the computers and the Treasury Department, which issues refunds, so there is a backlog. Also, the plane crash in Austin disabled part of a main filing center. I don't know if these are true, but people sure need the money this year, and it would be nice to know what to expect. | |
Z32 Twin Turbo (talk|edits) said: | 16 March 2010 |
| Hey everyone. My first post for the year. Been a smooth year, except for a few clients with delays. Rumors are many. They are out of money, more returns pulled for reviews, blah, blah, blah. I just started telling my clients that delays are common this year do to spot checks. And that the tentative deposit date I give them is just that, tentative. Spot checks seems the most logical to me, for some of the delayed returns are stupid simple ones with small refunds and others complex with large refunds. Be up front with your clients and explain delays are on the rise, and, if they are one of the lucky ones delayed, tell them to play the Lottery !!!!! | |
| 16 March 2010 | |
| Several of my clients have been having similar situations. For one client, I e-filed for them in early March and they were originally given a date on the IRS WMR site of "processing....should receive by March 23". But that site and the phone hotline is now saying "processing...whould receive by March 30". The client contacted me today to ask if I knew why. They had called IRS and IRS advised them that it was simply still be processed. They are taking a couple of credits. Any advice on what I should tell them? Does it look like anything is wrong or is it truly simply still processing? Advice from my colleagues would be appreciated. By the way, they have already received their state return.
Will80 | |
| 16 March 2010 | |
| First, any talk of the United States Treasury not having the funds is absurd. Second, this gives the tax professional an excellent opportunity to teach your client as to the wisdom of having the proper amount of tax taken out rather than giving the Federal government an interest free loan for up to 20 months or so. Third, many states WILL be delaying refunds because they are indeed having severe fiscal problems. | |
| 16 March 2010 | |
| Follow-up question as I know several of you all have been in the busy longer than we have. This is my 2nd year. I'm double checking to make sure everything I submitted for the client (described above) is correct.
Here's my question...if the IRS already "accepted" the return (which they have) and if the client has already received their state refund (which they have), then can I assume that the names, spelling, SSN's, dates, etc of all dependents on the return were correct and accepted? If there was a problem with that, they would have already notified the client or me, correct? I'm just trying to make sure I've done everything correct for the client. | |
IDrinkYour Milkshake (talk|edits) said: | 16 March 2010 |
| Some states (Like CA) don't check SSN's of dependents. So it's possible for CA to accept and federal reject. | |
| 16 March 2010 | |
| I didn't know that somes states do not check ssn of dependents. Does Kentucky? | |
IDrinkYour Milkshake (talk|edits) said: | 16 March 2010 |
| They assign SSN's in Kentucky? I thought babies were branded. | |
Death&Taxes (talk|edits) said: | 17 March 2010 |
| The IRS ties into Social Security for verification of names etc; I doubt the states do, for many states have returns not based on the Federal laws. I note sometimes that California sometimes accepts a return before the IRS does. | |
| 17 March 2010 | |
| Not PA. I'm still waiting for PA to accept an S-corp return e-filed 3-6-10. | |
| 17 March 2010 | |
| But when you file the state and fed return, doesnt even the state return go with the IRS first just to validate or verify snn, name, etc? Any any rate, since IRS accepted the return, am I correct in my thinking that they have already checked names, birthdates, snn, or the clients and thir dependents? | |
Death&Taxes (talk|edits) said: | 17 March 2010 |
| I believe they let IRS do the dirty work and if IRS accepts the information, they will.
Pennsylvania talks out of both sides of its collective mouth. They want efiling, but they make it so damned difficult. This morning I must fax three Delaware and one New York returns, signed by the taxpayer, to back their claim for credit for other states. Does any other state require this? And don't get me started on all the tin pot local taxes in PA, all with different interpretations of the rules. HA Berkheimer permit Philadelphia Wages taxes to offset all local taxes up to that tax amount; others only permit the offset to the extent of 1% of Philadelphia wages (or whatever the local rate is). | |
| 17 March 2010 | |
| And how about the need in PA to attach all 1099R's! They have to be faxed after e-file acceptance, despite filling out all the info in the return. | |
WHITETHORN (talk|edits) said: | 17 March 2010 |
| Szptax
What tax program are you using? ProSeries Professional does not support e filing PA S corp. | |
| 17 March 2010 | |
| Same client asked about checking the "Where's My Refund" site. Asked me how often it is updated and if it usually relatively accurate. | |
| 17 March 2010 | |
| Szptax - I have never sent in 1099-R's to PA for returns that are e-filed - what are you talking about?
Oh - maybe you're using form 8453 instead of pin & 8879?? | |
| 17 March 2010 | |
| Whitethorn - I am using UltraTax. I think this is the second year for PA e-file for corps. Form is PA 8879-P. | |
| 17 March 2010 | |
| Steve hit the nail on the head. Use the fact they are waiting for information about their refund as a tool to bring them to the office in july or september for some tax planning.
I tell every client that the refund SHOULD be there by such and such date and that the IRS is USUALLY good about it, but after it leaves my office I have no control and we're happy to investigate issues but that there will be a charge. I give every client a little "Where's my Refund" how to sheet. Tells them step by step how to work the IRS check my refund and then for the state as well. Now granted, we don't follow through on the charging <yet> but the threat and the handout eliminates a lot of the issues. But, as Steve said, have them come in in July so their withholdings can be adjusted. | |
| 17 March 2010 | |
| NYS made it official! No more tax refunds until after April 1, the start of the new fiscal year. Seems they need the money to help balance the budget that's been slashed. | |
| 17 March 2010 | |
| I'm in NC (where the state has also announced delays in refunds), and I think this will work AGAINST the state in that more people are adjusting their withholding now to end up OWING $200 at the end of the year, instead of getting $600 back. So the states will end up with even less revenue during the year. | |
| 17 March 2010 | |
| NY is auditing up the waz as well. Almost all of the new cases we have had come in recently are NY 2009 holds on refunds until the audits are through. | |
| 17 March 2010 | |
| I have a client who moved from CA to TX in 2008. She lived and worked in TX all of 2009. 'Where's my Refund' throws off this message:
"Your refund may be reduced to pay a past due obligation such as child support, another federal agency debt, or state income tax. If this applies to you, the Financial Management Service, who issues IRS refunds, will send you a notice informing you of any offset they have made. The details of the debt are not provided to the IRS. Please do not call us to inquire about the details because we will not be able to answer your questions. Instead, direct any questions you have about the offset or debt to the agency identified on the notice." I can only imagine CA has some kind of funny money grab in place, although the client had NO CA source income. | |
| 18 March 2010 | |
| Any new information about why clients' "you should receive your refund by_____" dates are being moved back on the WMR site? Do you think this represents a problem with the return, or simply it's just a backlog of processing? | |
| 18 March 2010 | |
| I think there is not only a backlog of processing.... but a backlog of money for the refunds! | |
Death&Taxes (talk|edits) said: | 18 March 2010 |
| But that never stopped them from cranking up the printing press before.
If you think about it, there is so much new (L, M, AOC etc) this year, and IRS is also under pressure to have everyone on board with efiling. These two factors mean delays as I suspect they have found bugs both in their software and that of providers. They probably should have not permitted AOC credits on efiled returns because $1000 bucks can flow from the Treasury with a snap of the finger. | |
| 18 March 2010 | |
| KYEA, I know.
Do you know what has six breasts and nine teeth?
| |
Chris2lane (talk|edits) said: | March 18, 2010 |
| Clients return was processed by IRS on March 1. Direct deposit refund was supposed to hit their account by March 12. Didn't get it. I checked on the IRS website and it said to expect it by March 16. Didn't get it. Just checked again today and now IRS tells them to expect their refund by March 30. It's not a particularly difficult return and they are a senior couple. I know we're only guessing about what the delay is, but it's frustrating for some clients. | |
| 18 March 2010 | |
| I agree, that is frustrating for many clients. Especially when we don't know what to tell them. I know we are only speculating on why refund dates keep getting moved but anyone have any concrete info? | |
| 19 March 2010 | |
| The client that I originally posted about did get her IRS refund today. It was two weeks late, but did come by the revised date that the IRS promised on the WMR web site. The WMR web site is back up, and it looks like my other clients are on schedule for refunds at the normal IRS times. My client got her Georgia refund after only a week, which is wonderful, but the Georgia DOR is really short staffed.
I'm hoping that this means the delays have been resolved for all of our clients. | |
| 19 March 2010 | |
| As of today (3/19/10) the client had mentioned still has heard nothing new. Her return was accepted on 3/6/10 and the WMR site orginally said "tax return is being processed....should receive...by March 23, 2010". Last tuesday (3/16), the message stayed the same by the date changed to "....should receive by March 30, 2010" so basically they pushed the date back about a week.
I advised her to call the IRS if she wished and they told her that they did not see any problems, but that the return was just still being processed. She is expecting a fairly large return due to a couple of credits she is eligible for. Based on what your clients are seeing, would you think her refund might be next Friday (3/26)? Also, I have we ever been able to determine when the IRS updates the Where's My Refund site? I know they update it Monday overnight into Tuesday morning from my own personal experience. Surely they update it more than once per week. | |
| 20 March 2010 | |
| I talked to a retired IRS worker yesterday who told me that the first time a person e-files, it takes 2 to 4 weeks longer than usual to get a refund. This is because the IRS database has to be initially populated with the person's individual information. In later years, their refunds process in the normal cycle.
My client who was delayed was a first time efiler. My regular efilers have gotten their refunds on schedule. This sounds like the answer to the what's happened. Will80, I don't know if the WMR information is always accurate, but it has been for the client's whom I've watched. The first-time efiling delay should be interesting next year when nearly everyone is required to efile. | |
| 20 March 2010 | |
| Our office was told by the IRS that they were testing new software this year and randomly pulling returns. We have had about 20 clients affected so far. They all range in forms and information. | |
Tax Writer (talk|edits) said: | 20 March 2010 |
| To CTECRiley-- yes, CA is a refund grabber and this year it is freakishly worse than last year. You cannot even own property in CA without CA sending you a request for a return. If you don't provide a tax return, they will pull an assessment out of thin air and attach anything you own. I've seen it happen.
I always send the Federal tax return on it's own, and then I will submit CA once the Federal return gets accepted. CA will accept almost anything; they don't verify SSNs or ITINs-- nothing. CA wants everything to go electronic-- this has been their goal for some time, and they force practicioners to e-file everything. The practicioner has to get the client to sign an opt-out waiver NOT to e-file (CA FORM 8454). Here are some other delays, just an FYI: Alabama reports say several weeks delay is possible due to the relationship between the Education Trust Fund (ETF) and state income tax revenue. California says state could run out of cash before April. Some payments, like income tax refunds, might be delayed for a few weeks (surprise, surprise).
Hawaii Refunds will be delayed until July 1, 2010. Delayed refunds include individual, corporate, and fiduciary income tax returns. Iowa says unpaid parking tickets could delay receipt of an Iowa tax refund.
North Carolina Local news report says state tax agency has started to delay refund checks for individuals and businesses. | |
| 20 March 2010 | |
| CA isn't doing too badly so far. I was talking with a client this morning. His e-filed returns were ACK'd 3/13 and his CA refund is already in his bank account. His Fed refund isn't even scheduled (under original schedule) until 3/26! | |
| 20 March 2010 | |
| The client I am referring to efiled on 3/4 accepted on 3/6. WMR site originally said should get refund in 3/23 but now says 3/30. Doesn't say there are any errors. Client did file for the adoption credit. Do u guys think everthing is fine? When client called they said it was still just processing. Any thoughts? | |
| 22 March 2010 | |
| I don't know if it helps, but I have one that seems to process longer than others each year. She has a hyphenated last name and my software gives me a warning that her name is truncated in the e-file. | |
| 22 March 2010 | |
| Thanks, I'm just trying to make sure I did everything right. Question for those more experienced than me... If there was a problem with a SSN/name mismatch for a client or dependent, or a SSN/name/birthdate mismatch for a client or dependent, then the IRS would not even "accept" the e-file, right? Does the fact that they "accepted" the e-filed return mean that SSN/names etc for client and dependent matched their system? Just doublechecking. | |
| 22 March 2010 | |
| Will, I've had SSN and name mismatches bounce back from the IRS immediately after I e-file - the IRS acknowledgement comes back as a reject. I've also had a six-month refund delay for a paper return filed when the last name should have been hypenated on the return, but wasn't. When there is a question, like a new marriage or divorce, the safest way I know is to have the client look at their social security card and give me the name exactly as it's printed on the card. That won't address your specific circumstances, but hope it helps. | |
| 22 March 2010 | |
| Speaking of checking on delays....is it correct to tell the client that the only time they need to check the "Where's My Refund" site is Tuesday mornings, because they only update the site Monday overnight into Tuesday morning? Or it updtated continuously when something new happens? | |
| 22 March 2010 | |
| I just heard from a client; his federal refund took 4 weeks from time of e-file. Maine refund only took 4 days. Filing date was 2/27/2010. So the "promise to EFT deposit dates" "aren't worth the paper they're printed on." We're from the government and we're here to help. Trust me. All sound familiar don't they? The CHANGE is here, embrace it..... | |
WHITETHORN (talk|edits) said: | 22 March 2010 |
| I have a client expecting a $13000 refund due to First Time Homebuyer credit, etc. The Where's My Refund site says the return is being processed. The expecteddatefor refund is APRIL 20. What a nightmare. | |
| 23 March 2010 | |
| Hey group, sorry to bother you all again. I have an update and a follow up question.
First quick background on the question. I e-filed for a client and it was accepted on 3/6/10, "Wheres My Refund" website originally said "processing" and "should receive by 3/23". On the Tuesday of last week, the WMR website changed to "processing...should receive by 3/30" so they basically backed it up a week. The client is taking the adoption tax credit and getting a rather large refund (a little over 10K). The client called IRS last week and they said "still processing". Okay the update. The WMR website did not update for the client this morning (Tuesday) like it did last Tuesday. It stayed the same and still says "processing...should receive by 3/30". So I advised the client to call the IRS this morning and ask for the status. The agent told her that the return was finished processing and should be deposited on this Friday (which will be 3/26). Questions I need advice on: If the agent told the client one thing (finished processing, will be deposited this Friday) then is that to be believed or do you go with what the WMR site still says? I had heard that the site will change/update right before the deposit? Next, I had heard from a CPA friend that refunds over 10K are not direct deposited but mailed, is that true? This is the first return I have done that is over 10K. The agent told the client that the money would be deposited Friday, which I assume means direct deposit. Any thoughts or advice? This is a very nice family who have been loyal customers of mine. | |
| March 23, 2010 | |
| Really, you need more to do. You efile. Then, it's between the client and the IRS. There is not one frickin' thing you can do or they can do to make it faster. It's what it is. Tell the client to leave you alone, or call and check the web hourly if they like, but c'mon, you're driving yourself nuts trying to be helpful and caring, but in this area, you can't be helpful...just wasting your time. | |
| 23 March 2010 | |
| Thanks guys, I agree in principle but this client could definately bring me alot more business, they are pretty influential in our small town. If the IRS agent told them it was finished processing and would be deposited Friday, then it really doesnt matter what the WMR site says right? Also, any idea if refunds over 10K get direct deposited or mailed? | |
Walking Spanish (talk|edits) said: | 23 March 2010 |
| I know of two clients who are delayed, and both claimed EITC. Does anyone know if this is a common factor? | |
Death&Taxes (talk|edits) said: | 23 March 2010 |
| Hard to believe, isn't it JR? Will, you can't be a hero, and if his return were filed by anyone else the same delay would arise. Home buyer credits, American Opportunity Credit, and of course, the good old EITC.....such opportunities for cheating, graft and outright fraud. For once they are not closing the barn door too early. | |
| 7 April 2010 | |
| I have a client that filed by mail on February 1. First WMR date they were given was 3/6, then it changed to 3/20, then it changed to 4/6, then to 4/20 and now it has changed to 5/4. They have a very clean return, however, claimed $3700 for a new homebuyer credit. Have a client that purchased a home in August 2009, filed for their $8K rebate, finally received it last week. Any returns that include the homebuyer credits will likely be delayed. Every client that has claimed this rebate, has had their returns delayed indefinitely. IRS is paying interest though! | |


