Discussion:How to reply to client questions
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Discussion Forum Index --> Basic Tax Questions --> How to reply to client questions
Discussion Forum Index --> Tax Questions --> How to reply to client questions
| June 30, 2008 | |
| Okay, I need some suggestions on how to reply to several questions from a client who is just not "getting it." Perhaps with different analogies or words, I can get through to them. Client is an S-corp formed in 2006. Client responses are coming from an outside bookkeeper. I am trying to complete 2006 and 2007 returns.
Q 1. Why does stock need to be issued? My response: since business is a corporation, stock needs to be issued. It indicates the ownership in the company which is needed for the tax returns. Client's reply: Company is in start-up phase where profits will be nil. Why issue stock?
Initially I sent them information about substantiation requirements for gifts. After seeing their "marketing" account, I reiterated the requirement that gifts are only deductible up to $25 per person per year.
Me: The amount for these “uniforms” (work shoes and jeans) is $xxx. I recommend the accounts be adjusted and the amount put in as an advance to shareholder. Client: I have re-categorized these expenses under a Job Related Costs as these items are absolutely needed for a job at that time. | |
RoyDaleOne (talk|edits) said: | 30 June 2008 |
| Q 1. Because you told the Federal Government someone owned some stock.
Q 2. Maybe these are not gifts, but promotional items. Q 3. You will have to disclose that you have taking, such and such, position as NOT following the rules. Note as an aside, I have clients who provide work clothes to employees, such as mechanics. | |
Death&Taxes (talk|edits) said: | 30 June 2008 |
| In the words of the film title, "Because I said so." | |
| 30 June 2008 | |
| 1) State requirement for a corp - see the Secretary of State website.
2) Who gives vendors gifts? They give ME gifts. I give some of my customers gifts. 3) Personal use items are non-deductible. Putting them in 'advance to shareholder' ensures that I won't miss them and subject the client to a negligence penalty when doing the tax return. | |
| 30 June 2008 | |
| Some of these people just don't know what in the h*ll they're doing. There's a book by NOLO "Tax Deductions for Professionals" by Fishman. The title does not do it justice as it would apply to more than just professional practices, it is truly excellent. It covers S, LLC, Scd. C even C I think. It's $34.99, or was. You could suggest they buy it. Sometimes, if they see something in black and white, coming from someone other than you, they will believe it.
On the issuance of stock, remind them in addition that failure to tend to the legal side of their corporation my result in the corporate veil being pierced in a lawsuit. | |
| 30 June 2008 | |
| Re: Q1. I like to explain that a corporation is a "fictious person", and just like a real person, it needs a birth certificate. The Articles of Incorporation and the stock certificate combine to provide that documentation.
Although not addressed in your post, it's implicit that the owner of this corporation considers him/herself to be self-employed. Until he "gets it" that he/she is no longer self-employed and instead is chief executive officer of a corporation, he/she will find it difficult to make decisions for that "other person". It is sometimes a lengthy task to get the client to make the transition, but if you are consistent in your communications, it usually happens. | |
Death&Taxes (talk|edits) said: | 30 June 2008 |
| Crow is right on! What is even more frustrating are those who form asset protection entities and then when the business sinks, insist on paying off the creditors themselves, sometimes over many years, instead of using the protection of the corporate umbrella. They usually couch their reasoning it terms of 'honor' and other lovely concepts that are fine and dandy in an ideal world. | |
| 30 June 2008 | |
| Under this new 2005 bankruptcy law, debtors have to attend a class on financial managment. The IRS should require an entreprenurial basics class somehow; after all, going into business is the first step toward bankrupcty, lol. But, it's so much easier for them to make the preparer the "heavy". | |
Corptaxhelp (talk|edits) said: | June 30, 2008 |
| Why does stock need to be issued?
Back in high school, even before I had a driver's license, I bought a rusted out 1976 Triumph Spitfire (that didn't even have a transmission) with the hopes of putting it back together. The car wasn't going anywhere anytime soon. However, when I bought the car, I insisted on the former owner giving me the title. Why? Because some day the car would run and when it did I wanted to make sure I was ready to go. Why worry about stock for a company that is still up on blocks? Simple: some day your company will be up and running and when it is you want to make sure all your paperwork is in order. | |
| 30 June 2008 | |
| Oh boy, is Marcilio right. It is SO hard to get a client to understand the difference between himself as an individual and his corporation. However, I think on the whole it is easier when you have a corporation than when the individual is a sole proprietor or single-member LLC.
In explaining the need for stock, Crow said it, but I wouldn't use the term "pierce the corporate veil" with the client or the bookkeeper. Instead, put it in stark terms: if the corporation is not properly set up, with all the technical requirements including stock issuance taken care of, it may be easy for a creditor of the corporation to take away your personal assets. You could lose the liability protection that is the main reason why you set up the corporation in the first place. There is no point in going to the trouble and expense of creating the corporation if you don't make it effective. As RoyDale suggests, the vendor "gifts" may actually be deductible as promotional or marketing costs. | |
| 30 June 2008 | |
| Thanks, Katie. It's so nice to have subjective statements validated.
Part of the dynamic of getting the client to shift gears is that, when you take them out of their comfort zone, you also need to build them up by referring to them as an executive, community leader, grand poobah, etc. If they will buy into that, you can lead them anywhere. | |
| 30 June 2008 | |
| LOL, Marcilio, all the clients I've had this problem with over the years ALREADY thought they were Grand Poobahs. That's why they thought they could do anything they pleased. <G> | |
| 30 June 2008 | |
| Marcillo, after much study, I've come to the conclusion that all statements are subjective. I was glad to learn this year that I happen to be on the cutting edge of physics in my observation. The truth of the matter is none of us know where we are, or what we're doing, exactly. This is certainly true in my case. | |
| June 30, 2008 | |
| Thank you. You all have some good ideas that I think will work. As far as the gifts vs. promotion/marketing, I'm a little confused. These are things like $175 gift cards, "vendor gifts," and goods from Macy's. For those of you who suggested promotion, would you put those types of items in promotion? | |
| 30 June 2008 | |
| Natalie, it depends on who the donees are and what is the purpose of the exercise. We could probably help you more with this if we knew what kind of business your client is planning and why he is giving these "gifts." | |
| June 30, 2008 | |
| The client is a contractor. Most of their jobs have included purchasing furniture and equipment for job sites and making sure they are put in properly. They purchase the gifts because that's the Hawaiian way of doing business. | |
| 30 June 2008 | |
| The Japanese do the same thing. Very elaborate duties as to gifts. I'm really surprised that the retail lobby has not been able to get that figure raised in all these years. | |
| June 30, 2008 | |
| You're going to have a hard time coming up with very precise reasons why stock has to be issued. The best one probably is that not having stock outstanding jeopardizes S corporation eligibility. | |
| 30 June 2008 | |
| "Client responses are coming from an outside bookkeeper"
What are the client responses to the questions? | |
| July 1, 2008 | |
| Client wants to do the right thing. I thought we were all on the same page regarding what was deductible and what was not. Client meeting several weeks ago included the bookkeeper. Now when it comes to getting the trial balance finalized for the return, the bookkeeper is coming back with these responses. I have a feeling her other client(s) work with a preparer that does not question the numbers. | |
| 1 July 2008 | |
| CrowJD..have you been reading Nietzsche? "There are no facts, only interpretations." | |
Death&Taxes (talk|edits) said: | 1 July 2008 |
| I suspect the bookkeeper is a stalking horse for another 'professional.' | |
| 1 July 2008 | |
| Heaven help me from bookkeepers who think they are accountants. | |
| 1 July 2008 | |
| Many years ago, in my first job after studying accounting and passing the CPA exam, I was "trained" by an old-time bookkeeper who operated by two absolute rules.
Rule One: Anything can be made to balance. Rule Two: If it balances, it's right. I didn't stay in that job long enough to clean up the mess. | |
Death&Taxes (talk|edits) said: | 1 July 2008 |
| And when she died, they opened her desk drawer and found taped to the bottom, a 3 x 5 card with four simple words on it:
DEBIT LEFT - CREDIT RIGHT | |
| July 2, 2008 | |
| Okay, bookkeeper obviously knows more than I do. What can I say? She knows of "several companies that are incorporated and have never issued stock but have not been flagged by the IRS."
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| 3 July 2008 | |
| Of course the lack of stock doesn't get flagged by IRS. I suspect the majority (or at least a very high number) of corporations nowadays do not have stock certificates. Most people can also go for years without a traffic accident, too. Does that mean you don't need to wear a seat belt?
Re: gifts. Companies give away promotional items all the time. No problem with that, it's just that when the value exceeds $25, the company can't deduct it. Do a lot of companies ignore that rule? Of course they do. However, I think that logoed Titleist golf balls have a different connotation than a gift card. Re: uniforms..she is way off base, just as you say. It sounds like the two of you are getting along like fire and ice. There are some human dynamics at play that you are probably not going to work out with her in the short term. What you have going for you is professionalism and an ability to document your assertions, whereas she can only flail her arms. It would be interesting to get the client's take on this. | |
| July 3, 2008 | |
| Thanks Marcilio. In Hawaii, my understanding is that stock can be "issued" without the evidence of an actual certificate. (The corporation needs to give an acknowlegement that the stock was issued.) I pointed out that without stock, there are actually no shareholders. (This is according to the definitions in the Hawaii Revised Statutes.) And of course, without shareholders returns cannot even be prepared.
I replied to the bookkeeper's email and just simply stated that if there were additional questions, the president should call me. It's simply inefficient to keep going back and forth like we have been. And we weren't fire and ice in the beginning. I'm not sure what has changed. | |
| 3 July 2008 | |
| It sounds like she feels her integrity has been impugned. That takes a little time to resolve, but with some sly questions and ego boosts, she'll probably be ok. | |
| July 9, 2008 | |
| HELP! Client finally went to an attorney -- "tax attorney friend." I have been given a summary of their meeting and have been directed to follow it.
1. Stock agreement referred to, but there's no mention of any dollar amounts. 2. Truck expenses should be 100% deductible -- no mention that personal use is not. 3. Meals are 100% deductible "when tied to contract." I guess that refers to lunch by shareholder-employee while on the job site. 4. Customer gifting is 100% deductible "being generic for customer's office and/or staff." 5. Cell phone is 100% deductible -- again ignores any personal use. 6. Uniforms are deductible. Are jeans "protective trousers"? So, now what? I would like to just say I cannot work with them, but then I would not be fulfilling my engagement letter. | |
Death&Taxes (talk|edits) said: | 9 July 2008 |
| Let the attorney do the return; let him put his "John Doe" where his mouth is.
This has happened to me perhaps ten times in 25 years; someone else comes with a client (spouse, boy or girl friend, parent, adult child etc) and begins to tell me how to do the return. If isn't a 'second chair' it is a college professor carrying a book, Taxes for College Professors. Almost every time I have pointedly told them that if it is my signature on the return, I will follow my own knowledge. | |
| 9 July 2008 | |
| Natalie,
I would simply tell them that you disagree with their desired treatment of the items in question and will not prepare or sign a return that you, in your professional judgment, believe is wrong. Let THEM end the engagement and find a new professional. In the future, perhaps is would be a good idea to add a paragraph to your engagement letter that leaves you an "out" in cases of disagreements such as these. | |
| 9 July 2008 | |
| Natalie,
I was looking at the comment "purchasing furniture and equipment for job sites and making sure they are put in properly. They purchase the gifts because that's the Hawaiian way of doing business." Is there any federal money involved in these job sites? The Feds take a very dim view of "customer gifts". Improper tax accounting for the “gifts” would make you appear complicit to the who scheme ... better to walk away from. Only another angle ... Many years back, the company I worked for had an independent dealer that gave gifts to customers (county road commissioners), the dealer's new mailing address was the federal pen. | |
| July 9, 2008 | |
| Thank you for the comments. I spoke with the client a few minutes ago. We went down each item line by line and agreed that personal use is not deductible, jeans are not deductible and clarified who gifts were given to. I also flat out said that I felt tension while working with their bookkeeper, and we had a good discussion. I think we're back on the same track. Snowbird, thanks for the reminder about federal money. I will check into that. | |
Corptaxhelp (talk|edits) said: | July 11, 2008 |
| At the end of the day, I don't mind if a client lies to me. The key is, I have to believe the lie. They have to lie convincingly and with whatever falsified information they need for documentation.
I'm not the Service and I'm not their priest. My responsibility is simply to exercise due care and make sure the information provided passes the sniff test when performing my duties. I'm not going to sneak into their place of business under the cover of night like an accounting superhero (worst comic book ever) and root through their real corporate books. That would add -- not lower -- my liability. On the other hand, I won't lie to or lie for a client. Ever. Lying isn't in my best interest and -- whether the client believes it or not -- lying isn't in the client's best interest. Clients who ask me to lie aren't my clients for long. I'll be aggressive as a client wants but draw the line at aiding and abetting. Aggressive is fun, exciting, sharpens my skills and keeps me interested in a project. Put one toe over the aggressive line and into illegal and you're just asking for trouble and a new advisor. In this case, Natalie, your client is making unbelievable statements and asking you to play along. That isn't good for your client and it certainly isn't good for you. It sounds as though your heart-to-heart talk put the client back on the straight and narrow. Good for you. My only other piece of advice if this sort of thing comes up again would be to get all the parties in the same room for a discussion. When shooting the bull on the golf course, 'experts' will often exaggerate, stretch the truth and generally brag about all their tax saving ways. Get them at your conference room table and they tend to tone it down a lot. I can't tell you how many times I have heard 'well, what I meant to say is' or 'yes, that's what I said, but it may not apply in this case because' or, my favorite, 'the client didn't tell me that, I guess you're right'. | |
| 15 July 2008 | |
| Sec. 269. Acquisitions made to evade or avoid income tax
TITLE 26, Subtitle A, CHAPTER 1, Subchapter B, PART IX, Sec. 269. STATUTE (a) In general If - (1) any person or persons acquire, or acquired on or after October 8, 1940, directly or indirectly, control of a corporation, or (2) any corporation acquires, or acquired on or after October 8, 1940, directly or indirectly, property of another corporation, not controlled, directly or indirectly, immediately before such acquisition, by such acquiring corporation or its stockholders, the basis of which property, in the hands of the acquiring corporation, is determined by reference to the basis in the hands of the transferor corporation, and the principal purpose for which such acquisition was made is evasion or avoidance of Federal income tax by securing the benefit of a deduction, credit, or other allowance which such person or corporation would not otherwise enjoy, then the Secretary may disallow such deduction, credit, or other allowance. For purposes of paragraphs (1) and (2), control means the ownership of stock possessing at least 50 percent of the total combined voting power of all classes of stock entitled to vote or at least 50 percent of the total value of shares of all classes of stock of the corporation. (b) Certain liquidations after qualified stock purchases (1) In general If - (A) there is a qualified stock purchase by a corporation of another corporation, (B) an election is not made under section 338 with respect to such purchase, (C) the acquired corporation is liquidated pursuant to a plan of liquidation adopted not more than 2 years after the acquisition date, and (D) the principal purpose for such liquidation is the evasion or avoidance of Federal income tax by securing the benefit of a deduction, credit, or other allowance which the acquiring corporation would not otherwise enjoy, then the Secretary may disallow such deduction, credit, or other allowance. (2) Meaning of terms For purposes of paragraph (1), the terms "qualified stock purchase" and "acquisition date" have the same respective meanings as when used in section 338. (c) Power of Secretary to allow deduction, etc., in part In any case to which subsection (a) or (b) applies the Secretary is authorized - (1) to allow as a deduction, credit, or allowance any part of any amount disallowed by such subsection, if he determines that such allowance will not result in the evasion or avoidance of Federal income tax for which the acquisition was made; or (2) to distribute, apportion, or allocate gross income, and distribute, apportion, or allocate the deductions, credits, or allowances the benefit of which was sought to be secured, between or among the corporations, or properties, or parts thereof, involved, and to allow such deductions, credits, or allowances so distributed, apportioned, or allocated, but to give effect to such allowance only to such extent as he determines will not result in the evasion or avoidance of Federal income tax for which the acquisition was made; or (3) to exercise his powers in part under paragraph (1) and in part under paragraph (2). | |


