Discussion:Fire a client
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Discussion Forum Index --> Tax Questions --> Fire a client
Rgtaxservice (talk|edits) said: | 30 December 2007 |
| I've decided to fire a client but I'm not sure of the best way to go about it.
My client keeps good records and pays his employees. The problem is that he doesn't 'get bothered' with the payroll tax issues at all. He just pays his employees. No withholding, FICA, unemployment, w/c, or even w2s. He came to me late last year. I prepared his return (sch c) and duly showed the wages paid on the proper line...much to his dislike (his old guy used to bury it in COGS - sight unseen). I informed him of the multitude of problems that would be coming his way as a result of his actions. I decided during the off season that his was a grief that I don't want. Is a simple certified letter enough; stating that I can longer provide my services to him because of the 'payroll deficiencies' and the potential liabilties to myself that may result? | |
| December 30, 2007 | |
| You don't need to give him a reason. I would simply say, after substantial deliberation, you have reluctantly decided to no longer provide any services of any kind effective immediately. If you say that you are concerned about your potential liabilities re: payroll, then you are on the border of admitting some personal culpability. The less detailed information the bettter. He will well know why you are terminating the relationship without you having to spell it out. Then go on with the standard listing of the due dates approaching and advise him to find another firm to assist with his tax reporting needs. | |
Rgtaxservice (talk|edits) said: | 30 December 2007 |
| I don't feel that I'm culpable. I did the right thing. His payroll expense was properly reported. His income tax return was correct. I'm just foreseeing a firestorm when the various agencies come asking him for his payroll taxes and the ensueing payroll reporting issues...for him and possibly his employees.
Why not just provide a reason: his payroll reporting deficiencies? Skip the potential liability issue altogether. What dates would I need to provide him? | |
| December 30, 2007 | |
| Yes, you may be right. If you don't give a reason it might aggravate the situation. If there are any outstanding filings that are past due, I would list those. i.e. past due payroll returns and/or related payroll tax deposits. Also, point out that W-2's are due to employees 1/31 and 941, 940, state, etc. are due 1/31/08. Also...in order for you to speak with his new tax firm, I recommend you get a written authorization for you to speak with his new firm regarding his affairs. | |
Rgtaxservice (talk|edits) said: | 30 December 2007 |
| That's what I'll do then.
I shouldn't need to speak with his new firm though. I didn't do any bookkeeping for him. He provided QB reports. It was just straight tax prep. | |
Rgtaxservice (talk|edits) said: | 30 December 2007 |
| How does this read:
After substantial deliberation, I have decided that I can no longer provide income tax preparation services to you. I do not provide the payroll reporting services that your business requires. I feel you would be better serviced by a firm that can address your payroll/wage issues. Be advised that the due dates for such items as: tax deposits and employer payroll tax returns for federal, state, and local are due 01/31/08. I'm looking for short and to the point. | |
| 30 December 2007 | |
| If you say "I do not provide the services" it sounds like you don't offer the services. | |
TheTinCook (talk|edits) said: | 30 December 2007 |
| You should include the consequences of noncompliance with the tax laws, as required by Circ 230 ยง10.21 | |
Southparkcpa (talk|edits) said: | 30 December 2007 |
| I see nothing wrong with your letter, I would also document in your files all of the conversations you have had with him and simply move on.
I have been in this business 25 years and have never seen the service come after a preparer for something like this although I know it happens. Just send the letter and sleep better. | |
Rgtaxservice (talk|edits) said: | 30 December 2007 |
| I don't offer any type of payroll reporting.
Thanks for all of your. I'll get this letter in Monday's mail. Happy New Year to all. | |
| 30 December 2007 | |
| WHOA: I actually do NOT like that sentence "I do not provide the payroll reporting services that your business requires." Nor do I like your last sentence of the first paragraph. I think they could be turned around on you in a negative way. I would much prefer you just write something like: I have enjoyed serving you as a tax preparer based upon the information you have provided. Many preparers today have found they must specialize. Therefore, because I am changing the client mix of my practice, I must resign as your preparer. Something like that might serve you better for a first paragraph. This is just my opinion, and is not a legal opinion. When, and if, the ***t hits the fan, all the things you warned your client about orally will be conveniently forgotten, so the letter that you propose above will be the main attraction at any proceeding against you. Now, read your letter again with this in mind.... I would not go with it. | |
Rgtaxservice (talk|edits) said: | 30 December 2007 |
| JD
I want to be straight with him. The bottom line is that I don't provide payroll reporting. However, if he does nothing (despite my urging for compliance) and I continue to prepare his taxes with wages reported, he will get a letter from the IRS...then my phone will ring. It's not just the '06 reporting, but the prior years as well. This will become a nightmare and I want no part of it. I don't see a problem with being upfront and explaining to him that I can't give him the service that he requires. What can the negative side be? I don't think negative about my plumber because he can't fix my electrical. During last season's consultation I advised him that his old preparer had been incorrect in burying wages as COGS. I went to explain that I had to properly report the wages and in doing so it could open up a can of worms for him. This has been sticking in my craw during the entire off season. The only reason I'm providing the letter is because he showed up last season on 4/2. I want to give him a heads up that I won't be providing him tax prep. | |
| 30 December 2007 | |
| All,
Please help me understand this a little better. I understand RG's concerns about working with this client and his unwillingness to continue to do so. I wouldn't suggest he ignore his gut. He should fire his client if that's what he feels is the right thing to do. My question... Since,
... where is RG's potential liability if he either continues to work with client *or* if he fires him? | |
| 30 December 2007 | |
| "During last season's consultation I advised him that his old preparer had been incorrect in burying wages as COGS".
Just wish to clarify that - That is NOT totally incorrect IF the client is in the business involving direct labor. I have a few landscapers where I show the salaries for the employees directly involved in performing the services in the Cost of Goods Sold section - and put the administrative salaries on the face of the corporate return where they belong - or on the Wages and Salaries line of Schedule C. What is really important is that you reconcile the total wages for the year and show them on the tax return on the appropriate lines for "Salaries and Wages". Regarding the client's not paying the payroll taxes - I feel that it's incumbent on you to explain to him -preferably in writing - that based on the services you provided - it's clear that he would be subject to severe consequences of withholding trust fund money (whether payroll or sales taxes) and diverting the use and not turning it over to the government. | |
| December 30, 2007 | |
| Rick: it sounds like your client is treating his "employees" as contractors in that he is not withholding taxes and paying in employer FICA. In addition, he is not preparing 1099's to report the "contractor" payments. I agree with Crow that you should not say "I do not provide payroll reporting services that your business requires". The fact is that you did advise him to properly classify workers as employees and cause to have the payroll reports filed. I would say something like "As you have not followed my advice in properly classifying your workers as employees and filing the related quarterly and annual payroll forms, I have no choice but to withdraw as your tax preparer." I have enjoyed working with you....blah blah blah. | |
| 30 December 2007 | |
| Rgta: I am not saying my advice is better than other's, both Sam and BE and others here have given good advice too. It seems to me something along of the lines of what BE put is the most honest: because you did advise him. I do agree, it's time to cut him loose. P.S. he's an adult, and he can live with it, he knows exactly what he's doing. | |
| 30 December 2007 | |
| The reason I use the language above is that it's rather neutral, and pins it back on me: I am changing the nature of my practice, etc. This keeps down the mini-explosions, and by the same token, it does me no harm in a legal proceeding (IF there is one). Why? Because I am an expert on myself. I.e. if asked if I changed the nature of my practice, sure, I took on two more S. Corps.... that's a change, you see? | |
| 30 December 2007 | |
| Your malpractice carrier will write the perfect letter for you. Give them a call and relax. | |
| 30 December 2007 | |
| Do recognise that I come from & am based overseas in this answer.
There are two important issues here. DZCPA hints at these. 1. Your client is living off the proceeds of crime. He is using money he should have paid over to the government. Therefore he is evading tax which is itself a criminal act. What requirements does your State law impose on you and what requirenents does any professional associations you belong to require of you (in this country, the UK, the adviser would automatically have to report the tax evader to the government's Serious Organised Crimes Office)? 2. Speak to your insurers before you act in case there is any legal possibility of you being held partly culpable. | |
Rgtaxservice (talk|edits) said: | 31 December 2007 |
| I appreciate everyone's input on this. I just wanted to send the letter now to give this guy a heads up that he needs to start looking for another preparer. I don't need his headache. | |
Bottom Line (talk|edits) said: | 31 December 2007 |
| I would lean toward being vague in your letter. You will not be able to do what he needs done. If you put it in writing that he has payroll tax issues and then he gets caught (workers comp, unemployment, not filing 941's), he's going to blame you and try to say that you ratted him out (or broke confidentiality). You don't want your "you're fired" letter to be used against you (possibly in court). | |
| 31 December 2007 | |
| We may be beating this to death, but I would lean toward having the letter read that you are resigning because, although your firm doesn't provide payroll services, it's your policy not to work with any clients who you are aware are behind in payroll tax filings.
At any rate, GREAT decision to resign. The situation just can't turn out well. I can almost feel the lift you'll get when the letter of resignation is dropped in the mail! It will be a great start to the new year for you. | |
| 31 December 2007 | |
| I just went online at [Mostad & Christenson http://www.mostad.com/catalog.html] to order a free report on how to fire bad clients. | |
Rgtaxservice (talk|edits) said: | 1 January 2008 |
| This client does even withhold for his employees. He just pays them...period. It's his son and nephew (I think) that so all of the work. When I stressed and pressed the point about the reporting requirments (at the very 1099s) he wanted no part of it. I informed him or the penalties involved.
I never thought dropping a client could be such a hassle. It seems that there are two camps of thinking here: 1) General/Vague - Just inform client that I will no longer services. 2) Slightly detailed with mention of payroll issues and upcoming due dates. Why do I get the impression that I'm damned if I do and damned if I don't? I know that I've done nothing wrong. Hell, I could forego the letter and if the client seeks me out during the season, I can decline then. That seems unprofessional though. Kev - thanks for the link - I ordered the report to keep for future reference. | |
| January 1, 2008 | |
| Some situations we get into are catch 22. I also vote for the general/vague letter. I learned my lesson the hard way. Several years ago, I had a very detailed engagement letter with a nonprofit. I was told later by my insurance carrier that some of the stuff I had put in there could be interpreted much differently from the way I had intended. | |
Rgtaxservice (talk|edits) said: | 2 January 2008 |
| Thanks for all of your help everyone. I've learned a few things and ended up doing a complete turn around in how to approach this. I opted for short and sweet.
After substantial deliberation, I have decided that I can no longer provide income tax preparation services to you effective immediately. It's a one liner with nothing more to say. This will go in tommorow's mail. | |
Bottom Line (talk|edits) said: | 5 January 2008 |
| I like it! | |
Rgtaxservice (talk|edits) said: | 6 January 2008 |
| I feel much better now. If I knew that firing clients was so 'uplifting', I would have fired them all a long time ago. | |
Bottom Line (talk|edits) said: | 6 January 2008 |
| The first time I fired clients was about 5 years ago. I worried about it for weeks before hand and was worried about how I would replace them. I fired 5 and had two new/much better ones within a couple of days. Now I review my list every November to see if there's anyone I should get rid of. I agree; it's very uplifting and refreshing! | |
Ken@seamann.com (talk|edits) said: | 6 January 2008 |
| I think you all need to look at the new preparer's penalties & the change in hoe the service will look & act in these matters. It has always been required to provide all required reporting (W2's & 1099's) and I believe it is certified that it has been done. (One of the Checkboxes, I believe). As the preperer of the return, you are certifying that to the best of your knowledge, it has been done. In fact, if those forms are not filed, the expenses are not deductable.(Look it up)
This is a bigger issue than (How do I word the letter" KenS | |
Ken@seamann.com (talk|edits) said: | 6 January 2008 |
| What part do you disagree with? | |
Donniecastleman (talk|edits) said: | 6 January 2008 |
| Yep, there's an old adage that says that you can't open new doors without closing a few, this situation is fitting. | |
| January 7, 2008 | |
| I don't think you are precluded from signing a 1040 return if you know that 1099's were not prepared for some Schedule C contract labor.
On the other hand, if you have knowledge that a client pays a household cleaning person $50 per week, and has no plans to file 941's, then you WOULD be precluded from signing the 1040 because the return would be incompelte without a Schedule H to report the wages paid and compute the related tax liability. | |
Ken@seamann.com (talk|edits) said: | 7 January 2008 |
| I believe that you can sign it. BUT, I you are required to disclose any deviation from IRS guidelines. IF you know that the client hasn't filed the required forms, it is a deviation from the guidelines and you are required to report. If you pretend that you didn't know because you didn't ask, then you haven't performed to acceptable standards. It will be interesting to see how soon & to what extent the IRS starts enforcing the NEW preparer guidelines & penalties, but they will be a real eyeopener to the industry. BTW, my above interpretation extends to the OLD guidelines as well. I have seen it applied to some preparers after audit situations. DO AS YOU WISH, but the NEW guidelines are a major change. | |
Rgtaxservice (talk|edits) said: | 8 January 2008 |
| If you report the wages paid on the proper income tax schedule, why would the preparer of the income tax return be required to report that payroll forms/taxes have not been filed?
The TP is reporting the wages paid. As a paid preparer, why would I be responsible for ensuring that the TP filed/paid the payroll taxes? | |
Ken@seamann.com (talk|edits) said: | 9 January 2008 |
| Ok, let me clarify
I am in California. Our State Corporate returns have a checkbox where the taxpayer certifies that all information returns (W2, 1099, etc.) have been filed. If they haven't been, the related expenses can be disallowed. If the preparer signs on the return KNOWING that they haven't been filed, then they are liable for state preparer penalties. The state takes the same stand ON ALL RETURNS, no matter what entity and whether or not there is a checkbox. Upon IRS audit IN THIS AREA, they review this and tend to take the same stand. The hinge point is whether or not the preparer knows OR SHOULD HAVE KNOWN. We ask the question & request copies to aliviate any problems. | |


