Discussion:Emailing Copy of Tax Return
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Discussion Forum Index --> Basic Tax Questions --> Emailing Copy of Tax Return
Discussion Forum Index --> Tax Questions --> Emailing Copy of Tax Return
| 1 February 2009 | |
| After reviewing posts on the site, I am still unsure if it is legally possible to give clients a copy their tax return via email/pdf or a a CD copy instead of printing out a whole return for them. I know some prepares do it, but does anyone know for certain? Thanks! | |
| 1 February 2009 | |
| As long as the electronic document has all the pages you're required to furnish to the client, I never thought it to be a problem, and I've done it. I have nothing to back up my view except logic and common sense, which have nothing to do with the law. I hope it's not a problem, because that would kill me on paper and ink costs. | |
| 1 February 2009 | |
| I use ProSeries and they have a ton of supporting schedules. I print the basic return as a hard copy and print the return with supporting schedules on pdf CD. I haven't heard anything is wrong either way. | |
| 1 February 2009 | |
| I believe that TD 9119 addressed this issue:
This document provides final regulations to facilitate electronic filing of returns prepared by tax return preparers. They provide that preparers may avoid paper copies by retaining and furnishing to taxpayers copies of returns in an electronic or digital format prescribed by the Commissioner. | |
| 1 February 2009 | |
| The only concern with email is that email is not secure. I've heard pdffactory has a way to password the PDF files which work great. Also, you could put them into a password protected zip file. | |
| 1 February 2009 | |
| I am having clients sign a note stating that they understand that email is unsecure and that their information may be intercepted by others. | |
Death&Taxes (talk|edits) said: | 1 February 2009 |
| Funny about security; we can do everything to try to make things safe, but how many find clients email all sorts of information in pdfs including copies of W-2s, mortgage statements, 1099s with SS and account numbers on them? | |
| 1 February 2009 | |
| A rep at Ultratax told me that some states requires a certain security level in order to send a client their tax return electronically. I just switched from Lacerte to Ultratax and have not used this feature yet, but there is an Ultratax ftp site that I can upload the return to and tell the client the password is their social, telephone number, etc and they can retrieve their return that way. I use the pay per return deal and I believe it is $5 per return. Has anyone heard of this? As for the client emailing a sorts of stuff with socials, that's them and not us. I hate to believe my clients would sue me for it when they do it themselves, but if they believed there was some sort of identity theft because I emailed their tax return, I am sure some would sue. | |
Outwesttax (talk|edits) said: | 1 February 2009 |
| I've started using this service: www.leapfile.com
Partly because our state society struck a deal for a limited free account. (finally... something for those dues) but I also like the security and activity tracking that comes with it. Also, so far no clients have been confused by the process. FWIW | |
Bingtax.com (talk|edits) said: | 1 February 2009 |
| I have this question: Are we giving the pdf file to client to them to print out and mail it to IRS, or are we just trying to give a copy of return to client for their safekeeping.
If we want client print out pdf file and send it to IRS, what about preparer signature? Can we add a scanned prepare signature to pdf file, is that consider a legal signature? | |
| 1 February 2009 | |
| Most software will tell you NOT to print the return in PDF format. File the original return printed from within the software, so sorry can't do that. | |
| 1 February 2009 | |
| I plan on e-filing almost all of my returns and just don't want the cost and hassle of printing out and mailing copies to clients. I'm sure most of them will bother me for another copy anyways if they need their return during the year.
Thanks for your tips everyone. | |
| 1 February 2009 | |
| Is regular mail secure enough to not warn clients about their personal info being out there for a stranger to look at? | |
| February 2, 2009 | |
| DZ has a good point. In my opinion, people worry too much about their emails being intercepted. My understanding is there is a much greater risk having the data stolen from a laptop or database that is hacked into (or sold by angry employees) than someone catching something zooming through cyberspace.
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| 2 February 2009 | |
| Laticiaw, I have never seen any tax software tell me not to print in PDF. In fact they facilitate it. | |
| February 2, 2009 | |
| IRS, I think what she means is that there's a warning indicating that the pdf file should not be printed and then mailed to tax authorities. Lacerte has that warning. | |
IDrinkYourMilkshake (talk|edits) said: | 2 February 2009 |
| Natalie,
That is correct. I believe some states, like NY, have barcodes that may print wrong from PDF. Not sure why, but I'll leave that to the Geek Squad. | |
| 2 February 2009 | |
| I think regular mail is much less secure than e-mail, and nobody ever worries about mailing a check for a credit card bill through the mail, or mailing a paper tax return to the IRS, for that matter. I agree with DZ. | |
Taxalmancer (talk|edits) said: | 2 February 2009 |
| My individual tax software, ProSystemFX, has the ability to password the .pdf file, which I do, so I feel comfortable sending that file by email. The client must call me to get the password.
My business does not have the password capabilities so I don't email those returns. I plan on getting some software that will password the .pdf file. I think Adobe itself (not Reader) can do this. One or two others were mentioned above. Any experience with the base level of Adobe Acrobat 9.0 standard version.? | |
| 2 February 2009 | |
| We use Acrobat extensively in our office and yes, it can password protect documents (need Acrobat to add the PW, but anybody with Reader can enter the PW and view the file).
I would estimate about 95%-98% of our clients get their copy of the return via some sort of electronic medium. Some via CD, but most now get them through a web portal on our site; it is an SSL-secure client gateway into our online file storage database where we can flag things for them to see. Tends to be expensive. For good enough security, password protecting the file to be transmitted via email is fine, provided that the same email does not contain the password. It would be most prudent to tell the client the PW via phone, less secure to send it to the client at a different email address than where the return was sent, and the least secure (yet still acceptably secure, IMO) to sent it via email to the same address that the return was sent. | |
IDrinkYourMilkshake (talk|edits) said: | 2 February 2009 |
| There are programs out there that can open any PDF in less than 10 seconds. I think you may be giving your client a false sense of security by password protecting the file. I'm not saying do not password protect it, I'm just saying let the client be aware the file may still be opened by someone else without the password. Didn't we discuss this last year? | |
| February 2, 2009 | |
| There is a big discussion about encryption and what is the most secure. It got to be very technical but provided good information. Discussion: Electronic communication of client info (Someone help me, please. I forgot the formatting.) | |
Taxalmancer (talk|edits) said: | 2 February 2009 |
| Now I am really confused. Granted, we now have to get consents under IRC 7216 and Rev Proc 2008-35 effective 1-1-09.
What I am confused about concerning the topic of this thread is whether there are other rules I don't know about that prohibit all electronic transmission of client information. Any thoughts to help this thoroughly confused colleague would be appreciated. | |


