Discussion:Better than taxact?

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Discussion Forum Index --> Tax Questions --> Better than taxact?

Newarcher (talk|edits) said:

16 April 2008
Yeehaw all, tax season is over. Oh I am so bummed that tax season is over! :D Bittersweet, but I actually really enjoyed it.


This was my first year in business officially. I did 10 paid client returns with three being hapless sole proprietors who needed a priest almost as much as an Accountant! :D The rest were: 2 co-worker whose moves and taxes were paid by our company but were incorrectly grossed up the w-2 for deductible expenses, 1 co-worker with international adoption, and the rest were somewhat simple personal returns.


I used Taxact this year and was largely happy. I didn't really like the way that when Taxact opened, it forced you to open up a client's return. You couldn't be in the software without having a return open. Also, TWICE (once on mine and once on a client's return) after I had completed the return I went into it to add a password and the system burped and overwrote the client return (which had been saved previously) with a blank return. The restore failed as well. Luckily, I had a copy of both on a thumb drive. I didn't like the technical support rep's reply that I had 'tried to add a password to an un-named return' so I might switch. I am a single preparer office so no worries about multiple license issues.


However, I only made about $1,300 net income from this tax season so I cannot buy a $4,000 tax package. I simply do not have the volume of returns to justify it.


I bought Taxact Preparer's edition for $120 this year and I can get it again for about $100 as a returning preparer (if I buy by June 30th).


Is there a cost effective alternative to Taxact that you guys are pleased with?


Thanks,

Michael

JR1 (talk|edits) said:

April 16, 2008
I'd really suggest going to ProSeries Basic, which keeps your costs way down while giving you top notch software.

Karen258 (talk|edits) said:

16 April 2008
I use Drake Software. Their support is wonderful. They do offer a pay per return fee for smaller preparers.

Newarcher (talk|edits) said:

16 April 2008
Thanks guys.....do either import client returns from Taxact? Probably not but it would be a great selling point.


Michael

TaxFlake (talk|edits) said:

16 April 2008
I like TaxAct. I've been using it since 1999. Up to 375 this year. I never used the password function so I'm not sure about the glitch. Never thought about the way it opens, can't think of a reason to be "in" without opening a return, although I did suggest that they include a test return where you can overwrite fields without the dreaded popup. I am going to be sending them a list of things I would like to see them add for next year, my only major things would be for them to put in a condensed organizer and perhaps a direct emailing function. For 1120, 1065, 1120s, it's a whole other story. Since I'm expanding into these areas, the fact that they don't have a Penna module is a major bummer and I may be looking elsewhere.

JR1 (talk|edits) said:

April 16, 2008
But you're self named a TaxFlake, so how much credibility do you have? Image:smile.jpg Drake has the happiest customers, and with a PPR option...get to the Accounting shows this summer and play with both Drake and ProSeries, and you'll know which one you prefer.

TaxFlake (talk|edits) said:

16 April 2008
I like to think of myself as the perfect reverse barometer :P

Karen258 (talk|edits) said:

16 April 2008
Drake will send you a demo of the previous year so you can play with it. You can call and see if they import data from Taxact. I know they do from ProSeries.

Newarcher (talk|edits) said:

16 April 2008
I can download samples of each, I may play around later this year. Taxact isn't terrible but there are just a couple annoying things I dislike. Given my extremely small volume, I may stick just for the economies of scale of not having to re-enter all the client information again.


Michael

JR1 (talk|edits) said:

April 16, 2008
No, no New, make a move, if you're going to, NOW. Here's why...when you're doing 100 returns instead of 10, you're stuck. No one wants to convert. Converting 10 manually is nothing. So plan ahead now, while you can.....

CrowJD (talk|edits) said:

16 April 2008
Just make sure you budget time for the State returns on TaxAct. I have the feeling that is a weakness of the program, though they do, of course, offer the 50 states. Get a handle on your state issues early if you are using the program.

Newarcher (talk|edits) said:

16 April 2008
Good point, JR1.


I will not have anywhere near the expenses I had this year....I bought a chair, some reference books, a new copier, etc. so I might just try something new.


I will look at the Drake and Proseries.


Michael

Newarcher (talk|edits) said:

16 April 2008
CROWJD,


Good point.


I do have some clients who have multistate income on a non-resident basis. I filled out Maryland's return by hand this year for one.


Thanks, Michael

Newarcher (talk|edits) said:

16 April 2008
I just requested free trials for Lacerte, Proseries Basic, and Drake. When the CD's get here, I will give them a shot and decide.


Thanks,

Michael

Newtaxguy (talk|edits) said:

April 16, 2008
First year in my own practice... 80+ clients... I used Drake software and was very satisfied with their product and their support.

Rkrcpa1 (talk|edits) said:

16 April 2008
I'm ready to go back to ProSystem. I don't have the patience for the others.

Sandysea (talk|edits) said:

16 April 2008
ProSeries basic sucks in my opinion. I have used the PRO and like the bells and whistles it has given me. I used the basic this year because I have only 40 individual returns as of now...once my extensions are done, I will have over the 50 that comes with the all in one price, but next year it will be Drake or back to Professional ProSeries.

Taxgeek (talk|edits) said:

18 April 2008
Like Michael this was my first year in business and since I didn't do any efiles I was able to get by on AutoEfile 1040 which offers unlimited free paper returns. The paid version offer range from 20 efiles for $149 to unlimited for $599. I definitely want to upgrade for next year but don't think Autoefile is the way to go. Does anyone know anything about 1040 ValuePak by WorlWideWebTax [1]? It seems to be reasonably priced and may be another good "starter". I don't see where they offer a free demo but I will call them to check and will post an update.

Tom

David19080 (talk|edits) said:

18 April 2008
[quote]Does anyone know anything about 1040 ValuePak by WorlWideWebTax [1]?[/quote]

It's one of the many companies that resell OrrTax' IntelliTax product. It's a decent product, the big advantage is it's forms mode. Well, price too... Basically with forms based products you just add the form you want as opposed to the interview based products or the worksheet based products where it's hunt and peck to find where the heck that specific software decided to hide the worksheet you need to fill something out.

While that is an advantage for IntelliTax, that's also a disadvantage. There are things where having a worksheet instead of a form would be nice. For example one single office in home worksheet could carry OIH to everywhere it needs to go. Yet, in IntelliTax they have a worksheet for 8829 (used for C only), a worksheet for 2106 (2106 only), and if you need to do an office in home for something else like an F there's no easy way (well, do an 8829 print it out and stick the number to F before deleting the 8829.)

I like it personally, but have had enough experience with it to know all of it's weaknesses and strengths. It wouldn't be a bad idea to combine a product like IntelliTax with a payperreturn higher-end product.

Inagpurwala (talk|edits) said:

18 April 2008
This year I switched from ProSeries Basic to Drake due to low price with Drake and 1065.

It was difficult to get the hold of all data entry screens in Drake and it is not Form based. So if you need to see where this number is coming from, you have to go back to data entry screen (for me it took little longer than it should have). With proSeries, you just click on the field and it takes you to in-put sheet and field it came from.

Basic does not onclude 1040NR and I get few clients with 1040NR. Drake includes all types of Forms with PPR. Drake's Tech support was great less than 20 seconds wait time! With Proseries it could be from 10 minutes to 40 minutes.

As far as data entry is concern, I liked ProSeries better. But price and tech support wait time Drake. In next couple of months I will decide to see stay with Drake or go back to Proseries.

Lets see how other taxpros feel who switched this year from ProSeries/Lacerte to other software.

IshaqInagpurwala 17:29, 18 April 2008 (CDT)

Natalie (talk|edits) said:

April 19, 2008
Every year the Journal of Accountancy does a tax software survey. You might want to check that out. There is also at least one other discussion on tax software you might want to read through. Personally I like Lacerte. When I started out, I compared Lacerte and ProSeries. I found Lacerte to be much easier to find my way around.

Lmcdon9822 (talk|edits) said:

19 April 2008
Newtaxguy - What type of marketing you did to get 80+ clients your first year? I have been using TaxAct Professional Edition for a few years now. I just prepare individual returns. No businesses since I also offer financial services. I have my series 6 and 63 and studying for the 65. Next will be the EA exam. I also have licensed to offer life insurance.

Lalva (talk|edits) said:

19 April 2008
I use ProSeries Basic. I like to stick with the big guys, for cases like last year when there was an e-file problem with Intuit, they talked to the IRS.

But I am very annoyed that it doesn’t have all the forms, like 1045 and I have to do it manually. I am also thinking about switching, but price is a deciding factor here since I only had about 30 clients (although I am growing every year), my prices are in the low range and sometimes I don’t charge clients in financial distress. I am going to ask for a Drake demo.

Chief (talk|edits) said:

20 April 2008
Try TaxRefund Xpress by TRX Alliance. A combination of TaxWise and Orr products. Includes evvery thing for $299. Also TaxSlayer Pro you should take a look at.

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